How do I know this is not a scam?

We understand there are a lot of unscrupulous individuals trying to take advantage of people with scams and fake mailers. If you have any concerns regarding this letter or check, we would encourage you to call our Customer Care Team toll-free at 1-800-805-8586, Monday - Friday, 8 a.m. - 5 p.m., ET to confirm that this is real. You can also find our contact information on our website at https://www.directenergy.com/nj/customer-support/contact-us or by going directly to https://www.directenergy.com/nj and then finding our contact information via the Customer Service section of our website.