You could have a power outage in your area due to complications and fluctuations in the energy grid for your area. Such issues can be the result of inclement weather or higher-than-normal usage from increased heat or cold. You will need to speak with the Transmission & Distribution Service Provider (TDSP, also known as the utility company) for your area for more information, as the TDSP is the company that owns, maintains, and reads the lines, poles, and meters in your area.
If you are experiencing a power outage, please contact your local Transmission & Distribution Service Provider (TDSP, also known as the utility company) for assistance. For your convenience, the numbers are listed below:
Houston and Surrounding Area
Dallas/Fort Worth and Surrounding Areas
For any further questions, please call Direct Energy Customer Service at 1-855-461-1926 to speak with a Phone Representative.
Please visit Contact Us and select your state of residence to view the contact information for your area.Contact Us