Excellent question! And thanks for renewing with us!
You will start service on the new plan you created with Direct Your Plan on the first full billing cycle after your current plan ends.
For example, if you renewed with Direct Your Plan on 08/01/2015 and your current plan expires on 08/02/2015, but your current billing cycle ends on 08/20/2015, your new plan will begin on 08/21/2015.
Please visit Contact Us and select your state of residence to view the contact information for your area.Contact Us
Get free electricity in Texas with our Free Power Weekends plan. Receive the most free weekend hours in Texas for 12 months!*Learn More
Pay your bill the way you want: online, in person, by phone, or through the mail. Or, sign up for Auto Pay and never miss a payment again.Pay Your Bill
Whether you operate a small business or large commercial enterprise, we have solutions for you.Business Rates
The Direct Energy Learning Center is your trusted source for a wide range of home-related topics such as energy efficiency, energy safety tips, weather preparedness, and moreLearn More
From energy efficiency tips, recipes, and décor, to home maintenance or weather preparation, Direct Energy has content to enrich your everyday life.Read More