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Protect Your Wiring and Electronics

After a storm or power surge, it can be costly to repair damage to your home's electrical wiring system, plus any essential electronics and appliances. With Direct Energy Electric Line with Surge Protect provided by Allied Warranty, you're protected from the impact of expensive repair bills.

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What is a Line-Surge Protection Plan?

Direct Energy Electric Line with Surge Protect provided by Allied Warranty covers your interior electrical wiring system as well as consumer electronics and major kitchen appliances damaged by a power surge or lightning strike.

How does a Line-Surge Protection Plan work?

Direct Energy Electric Line with Surge Protect provides up to $1,000 per year for electrical wiring repairs AND up to $1,000 per year for surge damage - with no service call fee. Plus, any needed service will be provided by licensed, insured and background-checked electricians.

$2,000 Line-Surge Protection Plan
  • No long-term contract and no pre-inspection required
  • Up to $1,000 per year for electrical wiring repairs AND up to $1,000 per year for surge damage
  • Low monthly fee, conveniently added right to your Direct Energy bill

$9.99 /mo

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Valid for current Direct Energy customers in Texas only. Need electricity service? View Plans | Terms of Service

How Would a Line-Surge Protection Plan Help You?

protect the everyday
Protect the Everyday

Protect your home's electrical wiring system, plus the electronics and appliances you use every day. Cover your circuit breakers, wiring, switches, TVs, computers and more.

peace of mind
Peace of Mind

You can't predict when a power surge will strike, but you can be protected from the high cost of replacing important wiring, appliances and electronics.

expert service
Expert Service

If something happens and you need service, you can count on a licensed, insured and background-checked electrician to help.

How Do I Sign Up For Service?

These protection plans offer you peace of mind for a low monthly fee, conveniently added to your Direct Energy bill.

Simply add a protection plan to your cart at checkout. Already a customer? You can find protection plans in your Online Account Manager under "Additional Services."


Once your protection plan is added to your account, you will have 30 days to review Allied Warranty's materials before the contract effective date. If you call and cancel during this review period, you will not be billed.


Your protection plan goes into effect, protecting the systems and appliances that keep your home comfortable.

Additional Home Protection Plans

Protect more than your electronics and appliances with Allied Warranty's suite of protection plans.

AC/Heat Protection Plan

Get peace of mind in the event of the unexpected AC problems. Get up to $5,000 in annual coverage with an AC/Heat Protection plan.

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Surge Protection Plan

Get up to $2,000 of protection in the event of unexpected damage from an electrical surge or lightning strike.

Line-Surge Protection Plans FAQs

So you don't have to worry about finding a reliable electrician or deal with the high costs of unexpected system repairs. You will have access to qualified, pre-screened electricians who will repair any of the covered system components in your home if they should fail. And best of all, you are covered for up to $1,000 per year for electrical wiring repairs AND up to $1,000 per year for surge damage, no matter how many times you use the service.

Electrical surges are sudden, brief rises in voltage and/or current to a connected load. They may originate inside or outside any home or business. Standard household equipment operating at 120 volts can be damaged by surges of 500 volts or greater.

Generally, indoor surges are caused by major equipment, such as your air conditioner or refrigerator, switching on or off. Outdoor surges can be caused by incidents involving electric lines, neighbors using heavy power equipment or power equipment failures. Lightning most often causes them during seasonal electrical storms.

This information will be in your welcome letter. You can submit a request electronically at or you can call 1-866-791-1200 to speak with the Allied Warranty Claim Service Center. When you submit a request, a team member will contact you on or before the next business day to discuss next steps.

Allied Warranty's service department will review the request to ensure it is complete, the request is then sent to a vendor. The vendor will contact the customer to schedule an appointment. The tech will arrive at the customer's home 24-48 hours after the claim is filed. At the appointment, they will diagnose the failure and call it in to Allied for approval. Allied's service department will review the coverage and approve/deny. Vendor will repair failure; if repair is not possible, Allied will send customer check.

Direct Energy Electric Line with Surge Protect provides you with up to $1,000 per year for repair and replacement of your home's inside wiring including breaker panel, outlets, switches and dimmers and an additional annual coverage amount of up to $1,000 per year for repair and replacement of covered items including consumer electronics and appliances in the event they are damaged by a power surge or lightning. Direct Energy $2000 Line-Surge is/are provided solely by Allied Warranty. By agreeing, you authorize your Direct Energy account information to be provided to Allied Warranty for enrollment on this product. You'll receive Allied Warranty's toll-free number, product details, terms and conditions for covered items, and your contract effective date, which is when your coverage begins for Direct Energy $2000 Line-Surge. You'll have 30 days after your enrollment is processed to review Allied Warranty's materials before the contract effective date. If you call and cancel during your review period you will not be billed for the product[s]. If you don't call to cancel the product[s] before the contract effective date, your coverage will begin automatically and you agree that the $9.99 for Direct Energy $2000 Line-Surge can be included on your Direct Energy monthly bill. If you change electricity providers, you must pay your final bill for electricity in full to keep this product and your coverage will continue until you cancel the product. You may cancel Direct Energy $2000 Line-Surge without penalty by calling Direct Energy at 1-888-305-3828.

Have a question about a plan or need help placing an order?

Call us: 1-855-461-1926

Representatives available 24/7

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