Billing Information FAQS for Maryland

Billing Information FAQs

  • How can I receive assistance paying my Direct Energy bill?

    If you need to set up a Payment Arrangement for a bill, you should contact your local Maryland utility company to make a plan to pay your balance. Electricity Utility Baltimore Gas and Electric Company - 1-800-685-0123 Delmarva...

  • What do I do if I notice an error on my bill?

    If you have any questions about your electricity or natural gas charges on the bill you receive from your local utility in Maryland, please contact our Customer Care Team at 1-888-548-7540. If you have questions about your total...

  • Where do I send my payment after I switch to Direct Energy?

    You will continue to send payment for your monthly utility bill to your local utility company in Maryland. Electricity Utility Baltimore Gas and Electric Company - 1-800-685-0123 Delmarva Power & Light Co. (Eastern Shore...

  • Who do I contact to change my payment due date?

    You should contact your local utility company in Maryland to request a change to your payment due date. Electricity Utility Baltimore Gas and Electric Company - 1-800-685-0123 Delmarva Power & Light Co. (Eastern Shore of...

Feeling a little social?

Please visit our social network pages.

Want to contact a customer care representative?

Please visit Contact Us and select your state of residence to view the contact information for your area.