Where can I mail my payment?

You have the option of paying your deposit by mailing in a check to one of the addresses below.
If you have a ten digit account number that begins with a '5' (ex: 5123456789), please mail your payment to:

Direct Energy
PO Box 650273,
Dallas, Texas 75265-0273, United States
For all other customers, please mail your payment to:
Direct Energy
PO Box 650272,
Dallas, Texas 75265-0272, United States
Don't forget to write your Direct Energy account number on your check or money order to ensure your payment is correctly applied to your account.

Want to contact a customer care representative?


Please visit Contact Us and select your state of residence to view the contact information for your area.

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