Where can I mail my payment?
You have the option of paying your deposit by mailing in a check to the address below.
Direct EnergyDon't forget to write your Direct Energy account number on your check or money order to ensure your payment is correctly applied to your account.
PO Box 650896,
Dallas, Texas 75266-0896
Want to contact a customer care representative?
Please visit Contact Us and select your state of residence to view the contact information for your area.
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Direct Energy
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Pay your bill the way you want: online, in person, by phone, or through the mail. You can even pay though your Amazon Echo Dot with the Direct Energy Skill. Or, sign up for Auto Pay and never miss a payment again.
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