Where can I mail my payment?

You have the option of paying your deposit by mailing in a check to the address below.

Direct Energy
PO Box 660896,
Dallas, Texas 75266-0896
Don't forget to write your Direct Energy account number on your check or money order to ensure your payment is correctly applied to your account.

Want to contact a customer care representative?

Please visit Contact Us and select your state of residence to view the contact information for your area.

Contact Us