Get more from your electricity company in Houston

Make Direct Energy your trusted electricity company and home protection provider. We’re here to make your life easier with a smarter, simpler approach to home energy. Check out the transparent plans and pricing available in your area now.

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Tailored plans for Houstonians

No matter which part of Houston you call home, there’s a perfect electricity plan waiting for you. Enter your ZIP code above to explore options and start enjoying the benefits of reliable plans in your area.

Other offers in your area

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Young couple looking at iPad
Young couple looking at iPad

Exclusive Vivint savings 


Protect your whole home and your peace of mind with smart home security and automation solutions from Vivint. Eligible Direct Energy customers can enjoy exclusive savings on a new Vivint system. 

Learn about Vivint
Man fixing HVAC
Man fixing HVAC
Man fixing HVAC

Home protection plans 


Sooner or later, we all deal with common household repairs. From plumbing to appliances, we make it easy to prepare for the unexpected with home protection plans from NRG Protects. 

Shop protection plans
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3 girls taking a selfie
3 girls taking a selfie

Give $50. Get $50. Repeat. 

For every friend you refer who becomes a Direct Energy customer, you’ll both get a Direct Energy $50 Visa® Prepaid Card. There’s no limit to how many times you can refer and earn! 

Learn how to refer
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Young couple planning on laptop
Young couple planning on laptop

Better control over your usage 


Our simple online tools will help you monitor how much energy you use. With better insight into your usage, you can make smarter choices about managing it efficiently.

Direct your energy

Why Direct Energy?

With Direct Energy, you’ll get a straightforward approach to electricity and home services. Through every step of your journey, we’re here with energy choices that put you in control.

Electricity that’s all about you


When it comes to electricity, we make it easy to choose from plans with flexible term lengths, renewable options and more. Ready to meet your electricity match? We’ll point you in the right direction.


Clear communications


Count on Direct Energy to reach out with communications laser-focused on you. Need help? Just give us a call or chat with us online. We’re here to support you 24/7. 



Smart tools you’ll want to use


Stay hands-on and in the know with the Direct Energy app and online account manager. Keep tabs on usage, pay bills, and more. You can even renew your plan and transfer service yourself. 


Powered together


Go with Direct Energy for stability and support you can count on. We’ve powered Texas and markets across North America for decades. And we’re ready to take the future of home energy to exciting new places.

The big deal about energy choice

In Houston, you get to choose which company supplies your electricity, which has its perks! Let’s explore more energy choices.

Energy deregulation explained

In the old days, Houston customers had little say in who powered their homes. People relied on a single utility company for electricity. Then, energy deregulation, or energy choice, changed the game.

It puts the power in your hands by allowing you to choose your electricity provider. Now, you aren’t stuck with limited options. You have the freedom to shop for the plans and rates that best fit your needs.

Energy choice has powerful benefits

Thanks to energy choice, retail energy companies (like us) compete for your business. A little healthy competition means you get to enjoy some great benefits! 

  • More plan options
  • Opportunity to shop for competitive rates
  • Extra products and services
  • A personalized energy experience

Here’s how energy choice works in Houston

1. Producers

They generate electricity and natural gas and sell it on the open market.

2. Utility

Manage the maintenance of the wires and poles, as well as any outages and emergencies.

3. You

You get to choose your energy provider and a plan that makes the most sense for you. 

4. Us

We're responsible for selling electricity, generating bills and providing customer service.

Couple looking at laptop while drinking coffee
Couple looking at laptop while drinking coffee
Couple looking at laptop while drinking coffee

Meet your Houston utility company

After switching to Direct Energy, CenterPoint Energy, your local utility company, manages the energy flow to your home. They’re also the one you’d call in case of an outage.

CenterPoint Energy


What kind of energy plan is right for you? 

In Houston, energy choice means you have more plan options to choose from. We have a little something for everyone, so finding what you need is easy. Here are a few plan types you might encounter:

Fixed-rate plans


With a fixed-rate plan, you’ll pay the same rate every month for the duration of your contract, even if prices increase. That means more predictable monthly bills, no surprise rate changes and long-term price stability. 

Renewable energy plans


Doing good for the planet can be as simple as choosing a renewable energy plan. With these plans, electricity is generated from renewable sources like wind and solar. If renewable energy plans are available in your area, you can use them to support the development of sustainable energy sources, contributing to a cleaner and greener future for all. 

Variable-rate plans


Are you craving more flexibility? With a variable-rate plan, the price you pay for electricity can go up or down from month to month. This plan type means you don’t have any long-term contracts and can switch plans at any time without penalty. 

Plans with extras


Sometimes, you may come across an energy plan offering a little something extra. Be on the lookout for plans with special perks like an Amazon Prime membership—on us!

Powering for a brighter future

Houston is known for its diverse culture, thriving economy and rich history. From its beginning as a humble port town to a hub of innovation and culture, Houston continues to grow and transform.

Making history

  • Houston was founded in 1836 and named after Sam Houston, a key figure in Texas’s struggle for independence from Mexico.
  • Houston boomed after the arrival of the railroad in the 1850s, turning it into a busy center for trade and commerce.
  • The discovery of oil at Spindletop in 1901 further fueled the city’s economic boom, making Houston a prominent hub for the energy industry.
  • Houston earned its nickname “Space City” in 1967 thanks to NASA’s Manned Space Craft Center.
  • In 2004, the first modern light rail line (7.5 miles) began operations.
  • Today, Houston is known for its strong economy, particularly in industries like energy, healthcare, food and aerospace.
  • Home to over 2.3 million people, Houston is the most populous city in Texas and the 4th largest in the United States.

Booming business

  • Houston is home to the second highest number of Fortune 500 company headquarters in the US.
  • Some of the Fortune 500 headquarters include NRG Energy, Exxon Mobil, Baker Hughes and Kinder Morgan.
  • The resources, support networks and talented workforce make Houston an attractive destination for entrepreneurs.
  • Houston’s diverse business landscape include finance, technology and logistics industries.
  • The port of Houston plays a huge role in the transportation of oil and gas products.
  • Houston’s medical center is the largest in the world, with renowned hospitals and research institutions.
  • The NASA Johnson Space Center is home to the Mission Control Center and serves as a training ground for astronauts worldwide.

Frequently asked questions

Show all answers

It depends on your utility's timeframe to process requests to switch, but it usually takes up to 1-2 billing cycles.

We don’t charge enrollment fees. However, some utilities and suppliers may charge a switching fee when you sign up with a new supplier. Check with them for more information. 

Give us a call, email us or chat with us online through our website. We’re always happy to help. Check out our Contact Us page for detailed contact information. 

Direct Energy and your utility work together to provide services for your specific area. Direct Energy is a competitive electricity supplier. You can shop for your own energy plans with suppliers like us to find the right rate and plan for you.

Your local utility is responsible for delivering electricity to your home and reading your electricity meter. They are also responsible for sending your electricity bills. In some areas, your utility may also compete in the market, selling its own rates and plans to customers.  

In the event of a power outage, contact your local utility company. Their contact information is typically found on your electricity bill.

Yes! In select markets, customers can choose renewable energy plans that empower them to support environmentally friendly energy sources like wind or solar.

Opting for a renewable energy plan helps reduce carbon emissions and supports the development of sustainable energy sources, contributing to a cleaner and greener future.

Need help placing an order?
Texas customers: call us at 1-855-461-1926
Northeast and Midwest customers: Contact us

Questions about your current service?
Texas customers: call us at 1-888-305-3828
Northeast and Midwest customers: Contact us