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Sign Up Now: 1-855-461-1926 Billing & Account: 1-888-305-3828 Prepaid Care: 1-877-866-6601Get Amazon Prime On Us!
Now you can enjoy the best of shopping and entertainment on us*. Get Amazon Prime on us for the length of your contract with select plans.
Why Choose Direct Energy?
Get Amazon Prime membership on us (valued at $139/year) for the length of your contract with select plans. Already an Amazon Prime member? No worries! Get $15/month in Amazon Gift Cards for the length of your contract.
Lock in a stable 100% renewable energy rate for two years. Plus, get free nights or free weekends!
With our Online Account Manager, you can sign up for automatic payments, paperless billing and exclusive offers.
Enjoy More of What You Love
Shop All You Want
Prime is more than FREE Two-Day shipping. Get FREE Two-Day, One-Day or Same-Day delivery on millions of items. Plus, save big on groceries, get clothes you can try before you buy, and binge on endless entertainment, all with your membership.
Stream All You Want
Watch exclusive Amazon Originals and thousands of popular movies and TV shows — all at no extra cost. Watch at home or on the go with practically any device. Prime Video is ad-supported beginning in 2024.
Listen All You Want
Shuffle play all the music and listen to the largest catalog of top podcasts without ads - included with Prime.
Support 100% Renewable Energy
When you sign up for an "On Us" plan, you're helping contribute to 100% renewable energy initiatives. Electricity suppliers contribute to renewable energy initiatives by purchasing Renewable Energy Certificates (RECs)** that represent proof that 1,000 kilowatt-hours (kWh) of electricity was generated from an eligible renewable energy source like wind, solar, hydropower and geothermal energy.
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Nights are Fun and Free
With Twelve Hour Power On Us, nights just got even better. Catch up on your favorite shows, throw a party or tackle that pile of laundry with our free nights plan.***
Shop Electricity Plans100 Days of Free Power!
Lazy weekends at home just got even better. With Free Power Weekends On Us, you get free electricity from 6:00 p.m. Friday - 11:59 p.m. Sunday – that's over 100 days of free power!†
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How Do I Redeem My Amazon Prime Membership Offer?
New customers who sign up for one of our 24-month "On Us" plans will have the opportunity to receive Amazon Prime membership on us for the length of their plan via an Amazon Prime activation link.
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Enter your email: When you sign up for an "On Us" plan, please use a valid email address. Direct Energy will use this email to send you your Amazon Prime membership activation link. The email you provide Direct Energy does not need to be associated with your Amazon.com account. The activation link will be sent within 24 hours of your first day of active electricity service.
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Receive your Amazon Prime Membership Activation Link: Within 24 hours of your first day of active electricity service, you'll receive an email with your Amazon Prime Membership activation link from Direct Energy. Please check your spam folder if you don't see the email.
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Redeem Activation Link: Current Amazon Prime member: When you click the activation link, you'll be directed to the redemption page. Select "ACTIVATE ON AMAZON," and you will be directed to Amazon to complete the activation process. You will receive $15/month in Amazon Gift Cards deposited into your Amazon account for the length of your contract on this Direct Energy plan. Not An Amazon Prime member: Click the activation link, and you'll be directed to the redemption page. Then select "ACTIVATE ON AMAZON," where you'll be directed to Amazon to sign up for your Amazon Prime membership and start receiving your Prime benefits.
Frequently Asked Questions
If you already have an Amazon Prime membership, you will receive $15/month in Amazon Gift Cards deposited into your Amazon account for the length of your contract.
Your activation link will be sent within 24 hours of your first day of active electricity service.
Yes, we need a valid email address to send the Amazon Prime activation link.
No, you can provide another email of your choice. Just make sure to check your spam folder as well for the Amazon Prime activation link.
No, however you will be asked to create an Amazon Prime account if you do not have one.
The rate includes your energy price per kilowatt-hour (kWh). The rate also includes charges that help deliver energy to your home, such as the base charge and delivery charges from your Transmission and Distribution Utility. Some of these charges are fixed and others depend on your usage. You can find your energy price per kWh and other charges in your EFL.
When you sign up for an electricity plan, you'll be able to choose the day you start service. You will usually be able to start service within seven business days.
You can sign up by clicking "SELECT PLAN" above. If you're moving to a new address, just use the address of your new home to fill out your service address information. If you're switching from another electricity provider, we'll them know about your switch.
Every night from 9 p.m. to 8:59 a.m., any electricity you use is free! You only pay for the electricity you use from 9 a.m. to 8:59 p.m. and you can use as much electricity as you want all night long. If you run your dishwasher or do laundry at night, have parties or binge watch your favorite shows, this plan is for you!
From 6 p.m. on Fridays to 11:59 p.m. on Sundays, any energy you use is completely free! That means you'll only pay for the energy you use five days of the week, and you can use as much energy as you want all weekend long. If you meal prep, do chores or host parties on the weekends, this plan is perfect for you!
Electricity suppliers like Direct Energy can contribute to renewable energy initiatives by purchasing Renewable Energy Certificates (RECs). RECs represent proof that one megawatt-hour (MWh) - or 1,000 kilowatt-hours (kWh) - of electricity was generated from an eligible renewable energy source. Examples of these include wind, solar, hydropower and geothermal energy. Both state governments and the federal government regulate these sources. When you enroll with our green plan, you're contributing to the funding of renewable energy initiatives for the entire power grid!
*The Amazon Prime Membership ("Prime") offer is available on the Twelve Hour Power On Us, Free Power Weekends On Us, and Live Brighter ® On Us plans only. You must have a valid email address to participate in the offer.
New Prime Members: You will receive a Prime Membership Activation Link by email after your first full day of electricity service with Direct Energy. You must remain enrolled in the qualifying "On Us" plan, and your account must not be in arrears or pending cancellation to continue receiving your Amazon Prime benefit. Offer subject to change. Amazon Prime is subject to Amazon Prime Terms and Conditions. Visit amazon.com/prime for more information. Cancel anytime by contacting Direct Energy. Amazon.com, Inc. and its affiliates are not sponsors of this promotion. Amazon Prime automatically renews at $139/year + any taxes or the then-current price after the 2-year promotional period. Amazon, Amazon Prime and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Existing Prime Members: You will receive up to a total of $360 in Amazon Gift Cards issued in twenty-four monthly installments of $15. You must have i) an Amazon account and ii) a valid email address on file to receive your Amazon Gift Cards. You will only receive $15/month in Amazon Gift Cards deposited into your Amazon account for the length of your contract on this Direct Energy plan up to twenty-four months. Your $15 Amazon Gift Card will be sent to you every month thru the end of the initial term of your Direct Energy contract, so long as your account remains in good standing with Direct Energy. At the end of your Direct Energy contract, or if you are no longer in good standing with Direct Energy, you will no longer receive a recurring Amazon gift card. This promotion will be forfeited if 1) this Direct Energy contract is terminated before the end of the initial term, for whatever reason and/or 2) if you change to a different Direct Energy plan before all Amazon Gift Cards are awarded. Amazon Prime Membership Activation Links or Amazon Gift Cards cannot be transferred or resold. Cancel anytime by contacting Direct Energy. Amazon.com, Inc. and its affiliates are not sponsors of this promotion. Amazon Prime automatically renews at $139/year + any taxes or the then-current price after the 2-year promotional period. Amazon, Amazon Prime and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
**100% renewable energy plans are supported 100% by Renewable Energy Certificates (RECs) that are purchased and retired in an amount sufficient to match your annual consumption. RECs are a tradeable, non-tangible energy commodity in the United States that represents proof that 1 megawatt-hour (MWh) of electricity was generated from an eligible renewable energy resource like biomass, hydro, solar or wind. Please see your Terms of Service for more information.
***Offer valid for new residential customers in Texas only. Free nights last from 9:00 PM to 8:59 AM. Provisioned smart meter required. Certain eligibility requirements, fees, taxes, terms and conditions apply. A base charge of $9.95 is included in the average price for this plan, as well as other recurring charges, excluding state and local sales taxes and Miscellaneous Gross Receipts Tax Reimbursement. This 12-month term fixed price will only vary if there are changes in TDU, regulatory fees or a law that requires new or modified costs outside of our control. You may cancel without penalty if you move and provide a forwarding address at least 14 days prior to your move date. Please see the Electricity Facts Label for more information and other applicable fees for this plan.
†Offer valid for new residential customers in Texas only. Provisioned smart meter required. Free power begins on Fridays at 6:00 PM and ends Sunday at 11:59 PM. Terms and Conditions apply. Please see the Electricity Facts Label for more information and other applicable fees for this plan.
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