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Sign Up Now: 1-855-461-1926 Billing & Account: 1-888-305-3828 Prepaid Care: 1-877-866-6601Get Amazon Prime On Us!
Now you can enjoy the best of shopping and entertainment on us*. Get up to 2 years of Amazon Prime with select plans.
Why Choose Direct Energy?
Get Amazon Prime membership for up to 2 years on us. Already an Amazon Prime member? No worries! Sign up for an "On Us" plan and we'll extend your membership for up to two years!
Lock in a stable 100% renewable energy rate for two years. Plus, get free nights or free weekends!
With our Online Account Manager, you can sign up for automatic payments, paperless billing and exclusive offers.
Enjoy More of What You Love
Shop All You Want
Prime is more than FREE Two-Day shipping. Get FREE Two-Day, One-Day or Same-Day delivery on millions of items. Plus, save big on groceries, get clothes you can try before you buy, and binge on endless entertainment, all with your membership.
Stream All You Want
Watch exclusive Amazon Originals and thousands of popular movies and TV shows — all at no extra cost. Watch at home or on the go with practically any device.
Listen All You Want
Shuffle play all the music and listen to the largest catalog of top podcasts without ads - included with Prime.
Support 100% Renewable Energy
When you sign up for an "On Us" plan, you're helping contribute to 100% renewable energy initiatives. Electricity suppliers contribute to renewable energy initiatives by purchasing Renewable Energy Certificates (RECs)** that represent proof that 1,000 kilowatt-hours (kWh) of electricity was generated from an eligible renewable energy source like wind, solar, hydropower and geothermal energy.
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Nights are Fun and Free
With Twelve Hour Power On Us, nights just got even better. Catch up on your favorite shows, throw a party or tackle that pile of laundry with our free nights plan.***
Shop Electricity Plans100 Days of Free Power!
Lazy weekends at home just got even better. With Free Power Weekends On Us, you get free electricity from 6:00 p.m. Friday - 11:59 p.m. Sunday – that's over 100 days of free power!†
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How Do I Redeem My Amazon Prime Membership Offer?
New customers who sign up for one of our "On Us" plans will have the opportunity to receive up to 2 years of Amazon Prime membership on us via two (2) 12-month Amazon Prime promo codes.
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Enter your email: When you sign up for an "On Us" plan, make sure to use a valid email address. Direct Energy will use this email to send you your Amazon Prime membership code. The email you provide Direct Energy does not need to be associated with your Amazon.com account. The first code will be sent after your first bill is paid in full and on time, and the 2nd code will be sent at the end of the first year on the "On Us" plan.
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Receive your Amazon Prime Membership Code:After your first bill is paid in full and on time, you'll receive an email with your Amazon Prime Membership code from Direct Energy. Make sure to check your spam folder if you don't see the email.
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Enter code: Current Amazon Prime member: Enter the code provided and then select "Extend Your Prime Membership." Not An Amazon Prime member: Enter the code provided and then sign up for an account. While signing up, you will need to enter additional payment information to make any purchases.
Frequently Asked Questions
Yes! If you already have an Amazon Prime membership, the Amazon Prime Membership code will extend your current membership by one year. You will receive your second Amazon Prime Membership code no later than 2 months before the expiration of your first Promo Code.
Your first code will come in after your first bill is paid in full and on time. You will receive your second code no later than 2 months before the expiration of your first Promo Code.
Yes, we need a valid email address to send the Amazon Promo Code after your first bill is paid in full and on time.
No, you can provide another email of your choice. Just make sure to check your spam folder as well for the Amazon Prime Membership code.
No, however you will be asked to create an Amazon Prime account if you do not have one.
The rate includes your energy price per kilowatt-hour (kWh). The rate also includes charges that help deliver energy to your home, such as the base charge and delivery charges from your Transmission and Distribution Utility. Some of these charges are fixed and others depend on your usage. You can find your energy price per kWh and other charges in your EFL.
When you sign up for an electricity plan, you'll be able to choose the day you start service. You will usually be able to start service within seven business days.
You can sign up by clicking "SELECT PLAN" above. If you're moving to a new address, just use the address of your new home to fill out your service address information. If you're switching from another electricity provider, we'll them know about your switch.
Every night from 9 p.m. to 8:59 a.m., any electricity you use is free! You only pay for the energy you use from 9 a.m. to 8:59 p.m. and you can use as much energy as you want all night long. If you run your dishwasher or do laundry at night, have parties or binge watch your favorite shows, this plan is for you!
From 6 p.m. on Fridays to 11:59 p.m. on Sundays, any energy you use is completely free! That means you'll only pay for the energy you use five days of the week, and you can use as much energy as you want all weekend long. If you meal prep, do chores or host parties on the weekends, this plan is perfect for you!
Electricity suppliers like Direct Energy can contribute to renewable energy initiatives by purchasing Renewable Energy Certificates (RECs). RECs represent proof that one megawatt-hour (MWh) - or 1,000 kilowatt-hours (kWh) - of electricity was generated from an eligible renewable energy source. Examples of these include wind, solar, hydropower and geothermal energy. Both state governments and the federal government regulate these sources. When you enroll with our green plan, you're contributing to the funding of renewable energy initiatives for the entire power grid!
*The Amazon Prime Membership ("Prime") offer is available on qualifying "On Us" plans only. You must have a valid email address to participate in the offer. You will receive a Prime Membership Promotional Code ("Promo Code") by email after your first full invoice payment. The Promo Code will cover the cost of your first Prime period for up to 12 months. If you are new to Amazon Prime, you will need to sign up during the redemption process. The second 12-month Promo Code will be sent no later than 2 months before the expiration of your first Promo Code. Prime has a value of $139/year. You must remain enrolled in the qualifying "On Us" plan, and your account must not be in arrears, pending cancellation, or inactive to receive each Promo Code. Offer subject to change. Prime is subject to Amazon Prime Terms and Conditions. Visit amazon.com/prime for more information. Your Amazon Prime membership automatically renews for the membership fee in effect at the time of renewal plus applicable taxes. Amazon Prime Membership Codes cannot be transferred or resold. Amazon.com, Inc. and its affiliates are not sponsors of this promotion. All Amazon ®, ™ & © are IP of Amazon.com, Inc. or its affiliates.
**100% renewable energy plans are supported 100% by Renewable Energy Certificates (RECs) that are purchased and retired in an amount sufficient to match your annual consumption. RECs are a tradeable, non-tangible energy commodity in the United States that represents proof that 1 megawatt-hour (MWh) of electricity was generated from an eligible renewable energy resource like biomass, hydro, solar or wind. Please see your Terms of Service for more information.
***Offer valid for new residential customers in Texas only. Free nights last from 9:00 PM to 8:59 AM. Provisioned smart meter required. Certain eligibility requirements, fees, taxes, terms and conditions apply. A base charge of $9.95 is included in the average price for this plan, as well as other recurring charges, excluding state and local sales taxes and Miscellaneous Gross Receipts Tax Reimbursement. This 12-month term fixed price will only vary if there are changes in TDU, regulatory fees or a law that requires new or modified costs outside of our control. You may cancel without penalty if you move and provide a forwarding address at least 14 days prior to your move date. Please see the Electricity Facts Label for more information and other applicable fees for this plan.
†Offer valid for new residential customers in Texas only. Provisioned smart meter required. Free power begins on Fridays at 6:00 PM and ends Sunday at 11:59 PM. Terms and Conditions apply. Please see the Electricity Facts Label for more information and other applicable fees for this plan.
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