Need Assistance?

Select your service area so we can provide you with the correct information.

Select your region to get started:

Residential Business

About

Billing & Account: 1-866-348-4193

1-866-348-4193 Hours: 7:00am-7:00pm CT Monday-Friday
7:00am-4:00pm CT Saturday

1-855-461-1926 Hours: 7:00am-7:00pm CT Monday-Friday
7:00am-4:00pm CT Saturday

Showing Virginia. Change Region

Electricity
Virginia Electricity Plans for Your Home
- Shop Electricity Plans
Energy Plans For Your Business

Whether you operate a small business or large commercial enterprise, we have solutions for you.
Business Rates
Natural Gas
Virginia Electricity Plans for Your Home
- Available Natural Gas Plans
Home Protection
Protect and Preserve Your Home
- Home Protection Plans
Don't Face Household Breakdowns Alone

Our home protection products cover all the appliances and home systems you count on every day, plus a network of expert technicians who will be there when you need them.
Learn More
Learn
Enrich Your Home Through Energy Education
About the Learning Center

The Direct Energy Learning Center is your trusted source for a wide range of home-related topics such as energy efficiency, energy safety tips, weather preparedness, and more
Learn More
The Live Brighter Blog

From energy efficiency tips, recipes, and décor, to home maintenance or weather preparation, Direct Energy has content to enrich your everyday life.
Read More
Sign Up
Call Us: 1-855-461-1926

Call To Order:
1-855-461-1926 Hours: 7:00am-8:00pm CT Monday-Saturday

Customer Service:
1-866-348-4193 Hours: 7:00am-8:00pm CT Monday-Saturday
Pay Bill

User Name:

Password:

Remember Me

Forgot Username? Forgot Password? First Time User? Create an Account Business account? Sign in to MyAccount