Thank you for your submission!

Your request has been received and is in process.

Thank you for submitting your cancellation fee credit form.

If approved, your bill credit will apply to your Direct Energy account in the next 1-2 billing cycles.

Thank you for your submission!

Your request has been received and is in process.

Thank you for submitting your cancellation fee credit form.

If approved, your bill credit will apply to your Direct Energy account in the next 1-2 billing cycles.

Need help placing an order?
Texas customers: Call us at 1-855-461-1926
Northeast and Midwest customers: Contact us


Questions about your current service?
Texas customers: Call us at 1-888-305-3828
Northeast and Midwest customers: Contact us