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Choose Direct Energy

Direct Energy is dedicated to helping you choose the right energy solutions for your unique needs. Find the perfect fit with our electricity and natural gas plans today.

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A smarter, safer home

Home security, automation and efficiency at your fingertips. Protect your peace of mind with an exclusive offer from our partner Vivint.

 

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25 energy-efficient tips for lower electricity costs

Discover practical, energy-saving tips to reduce electricity costs and increase efficiency at home or business. Knowledge is power, literally!

 

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Download the app

Get the Direct Energy app to easily pay your bill, manage your account, keep an eye on your usage, refer friends and more. 

 

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Great electricity plans for renters in Texas

Whether you're looking for an electricity plan for an apartment, a condo or a house, Direct Energy has what you need.

Get 12 hours of free power

Enjoy the savings that comes with free nights from 9 p.m. to 9 a.m.1

Start service the day you sign up

Get same-day electricity service2 when you enroll in a Direct Energy plan.

Enjoy greener living

Add Green Made Easy to your plan, and we’ll match 100% of the energy you use with renewable energy certificates (RECs).

Manage your account with the Direct Energy app

Track usage, renew your plan, pay your bill and more from practically anywhere.

Sign up for energy in 3 easy steps!

1

Enter your ZIP code

Enter your ZIP code to view available energy plans

2

Compare choices

Compare plans to find one that matches your needs

3

Enroll in a plan

Complete the signup process in minutes

Frequently asked questions

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No action is needed on your part. Your service has already been transferred to Direct Energy.

No. Since your service is already transferred to us, everything is taken care of.

You should’ve received a letter in the mail notifying you that your service has started. If you have an email address on file, you’ll also receive an email. You’ll receive your first bill within 45 days after your service began with us.

NOTE: Whether you’re set to receive your bill in the mail or through email with Paperless Billing, we’re required to deliver your first bill by mail.

No. You should’ve already received communication with your new Direct Energy account number, either by email or by mail. Your new account number will also be included on your first bill.

No. If you were enrolled in Average Monthly Billing with your previous service provider, it will NOT transfer to your new Direct Energy account. Log in to your online account to reenroll in Average Monthly Billing. You can also chat or call us at 1-888-305-3828.

Yes. You’ll need to update the payment information on record with your bank using your new account information. You can find your new account information on your first Direct Energy bill.

NOTE: You will need to use your current payment information to pay the last bill you receive from your previous service provider.

We’ll maintain your current pricing from your previous service provider.

No. Your current plan, including your plan expiration date, will remain intact. Your electricity service will be under the same plan term length and rate that you had with your previous service provider. Now that you’re with us, you’ll receive a new account number which you can use to register your account online or manage your account through the Direct Energy app.

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Terms and conditions

1 Free nights last from 9 p.m. to 9 a.m. Provisioned smart meter required. Certain eligibility requirements, fees, taxes, terms and conditions apply. A base charge of $9.95 is included in the average price for this plan, as well as other recurring charges, excluding state and local sales taxes and Miscellaneous Gross Receipts Tax Reimbursement. Please see the Electricity Facts Label for more information and other applicable fees for this plan.
2 Offer valid for new residential customers in Texas only. Provisioned smart meter required. Certain eligibility requirements, fees, taxes, terms and conditions apply. Orders placed after 2 p.m. will be activated the following business day.

Need help placing an order?
Texas customers: Call us at 1-855-461-1926
Northeast and Midwest customers: Contact us

Questions about your current service?
Texas customers: Call us at 1-888-305-3828
Northeast and Midwest customers: Contact us