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Choose Direct Energy

Direct Energy is dedicated to helping you choose the right energy solutions for your unique needs. Find the perfect fit with our electricity and natural gas plans today.

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A smarter, safer home

Home security, automation and efficiency at your fingertips. Protect your peace of mind with an exclusive offer from our partner Vivint.

 

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25 energy-efficient tips for lower electricity costs

Discover practical, energy-saving tips to reduce electricity costs and increase efficiency at home or business. Knowledge is power, literally!

 

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Download the app

Get the Direct Energy app to easily pay your bill, manage your account, keep an eye on your usage, refer friends and more. 

 

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Great electricity plans for renters in Texas

Whether you're looking for an electricity plan for an apartment, a condo or a house, Direct Energy has what you need.

Get Amazon Prime on us

Enjoy the savings that comes with free nights from 9 p.m. to 9 a.m., plus Amazon Prime1 on us for the length of your contract.

Start service the day you sign up

Get same-day electricity service2 when you enroll in a Direct Energy plan.

Enjoy greener living

Add Green Made Easy to your plan, and we’ll match 100% of the energy you use with renewable energy certificates (RECs).

Manage your account with the Direct Energy app

Track usage, renew your plan, pay your bill and more from practically anywhere.

Sign up for energy in 3 easy steps!

1

Enter your ZIP code

Enter your ZIP code to view available energy plans

2

Compare choices

Compare plans to find one that matches your needs

3

Enroll in a plan

Complete the signup process in minutes

Frequently asked questions

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With Direct Energy, you’ll get a straightforward approach to electricity and home services. Through every step of your journey, we’re here with energy choices that put you in control.

Yes, the Direct Energy mobile app is absolutely free to use and download.

Simply search “Direct Energy” in the App Store or Google Play to download.

The Direct Energy mobile app makes managing your Direct Energy account easier than ever. You can stay on top of your energy usage, access plan information and documents, earn rewards by referring your friends, contact us and more.

Knowing your average usage can be helpful when it comes to shopping for electricity plans. Checking past bills for your monthly usage is an easy way to get an idea of which plans will work best for you. Once you've determined your average usage, you can use our energy savings cost calculator to find out how much you can save on your bill with Direct Energy.

Green Made Easy is a program that makes it easy to support clean and renewable energy sources. Add Green Made Easy to a plan of your choice, and we'll match 100% of your energy usage with renewable energy certificates.

  • 100% of your energy usage will be matched with renewable energy certificates
  • Support renewable energy sources effortlessly
  • No special equipment, changes to your plan or long-term commitments
  • Low monthly fee, conveniently added to your Direct Energy bill

No! We’re giving all of our customers the opportunity to do good for the environment. No matter where you live, you have the choice to help support clean and renewable energy sources.

You can contact us by calling our customer care team toll-free at 1-888-305-3828 or by emailing ga-deonlinehelptx@directenergy.com. Our customer care and chat representatives are available to assist you 24 hours a day, 7 days a week. In addition, social media support is available Monday-Friday, 8 a.m. to 5 p.m. CT.

1 The Amazon Prime Membership (“Prime”) offer is available on the Twelve Hour Power On Us, Free Power Weekends On Us, and Live Brighter® On Us plans only. You must have a valid email address to participate in the offer.
2 Offer valid for new residential customers in Texas only. Provisioned smart meter required. Certain eligibility requirements, fees, taxes, terms and conditions apply. Orders placed after 2 p.m. will be activated the following business day.

Need help placing an order?
Texas customers: Call us at 1-855-461-1926
Northeast and Midwest customers: Contact us

Questions about your current service?
Texas customers: Call us at 1-888-305-3828
Northeast and Midwest customers: Contact us