Frequently Asked Questions

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• About Direct Energy

  • How are you different from your competitors?

    As one of North America's largest energy and energy-related services providers, Direct Energy is a diverse, vertically-integrated, and financially strong North American energy company with a solid record of growth in the past...

  • Why should I choose Direct Energy?

    Every day across North America, more than 6 million residential, business and services customers turn to Direct Energy for their electricity and natural gas, home energy services, energy efficient solutions and more. Direct Energy...

  • Who is Direct Energy?

    Direct Energy is one of North America's largest competitive energy suppliers of electricity, natural gas, and related services. Direct Energy operates in 10 Canadian provinces, 46 states in the U.S., and the District of Columbia,...