Direct Energy does not charge an enrollment fee. However, your current energy supplier may assess a cancellation fee if you're switching providers within your contract term. Your current supplier can confirm what those costs (if...
To become an authorized account user on a Direct Energy account, the current account holder must make this request by contacting our Customer Care center at 1-855-461-1926 and providing your name to be added to the account.
There are no enrollment fees to choose us as your electricity and/or natural gas company.
We recommend that you contact your current company to ask about your contract expiration date and to learn about cancellation policies for switching to another company.