Frequently Asked Questions

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  • How to Contact Direct Energy

    • How do I sign up for Direct Energy by phone?

      To speak with a Direct Energy Customer Service representative for your area, please call 1-866-334-8084. This includes moving your service to a new address, general customer service needs, and more. If you need to sign up for...

    • How do I contact Direct Energy?

      You can contact Direct Energy in the following ways: Customer Support: 1-866-334-8084 Hours: 8:00am-8:00pm ET Monday-Friday 8:00am-5:00pm ET Saturday Closed Sunday Chat (bottom of this page) ...

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