If I am switching providers, how long does it take to get Direct Energy electricity service in Texas?

If you want to switch from your current provider to Direct Energy and if the power at your address is in your name or your spouse's name, service can begin in approximately seven (7) business days.

For billed products:
Before Direct Energy service can begin at your residence, you must pay your security deposit or send us documentation showing that your deposit can be waived. Please note: if a security deposit is required, Direct Energy must receive the deposit payment prior to the requested service date in order to turn on the electricity.

Don't want to pay the deposit? Check out Direct Energy Power-To-Go®!
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