This is the number that identifies you as a Direct Energy customer. It is typically used to locate your personal information when you call Customer Service with questions or when you pay your bill. It can found at the top of your bill, whether paper or digital.
If you are a Power-To-Go prepaid electricity customer, you have a Direct Energy account number, but to make a payment, please enter your "Payment ID" instead. This can be found in one of your latest emails or text messages about your account status.
Please visit Contact Us and select your state of residence to view the contact information for your area.Contact Us
Get 12 hours of free electricity every night for a year and an Amazon Echo Dot with our Twelve Hours on Command 12 plan.Learn More
Pay your bill the way you want: online, in person, by phone, or through the mail. You can even pay though your Amazon Echo Dot with the Direct Energy Skill. Or, sign up for Auto Pay and never miss a payment again.Pay Your Bill
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