Agency Assistance Options

More ways to show you we care

We know it's a challenging time with today's economy, so we offer customers information about the Comprehensive Energy Assistance Program (CEAP). This is a federal government program that can help eligible Direct Energy customers pay their electricity bills.

If you need assistance with utility bills, you can find below a complete list of participating community agencies in your area. You may also call 1-877-399-8939 between 8 a.m. and 5 p.m., Monday through Friday. This toll-free number will directly connect you with the CEAP service provider in your county.

Please use a land-based phone when dialing the toll-free number. If you only have a cell phone, call 2-1-1 and the operator will direct you to your local service provider.

To find out more information about this program, visit Texas Department of Housing and Community Affairs Website.

For more information, contact a local community agency.

For the official We Care Spring Fever Sweepstakes rules, please click here.

Agency Name

City

Contact Numbers

Counties Served

Urban League of Greater Dallas & North Central Texas, Inc. Dallas 1-214-915-4600 Dallas
Neighborhood Centers, Inc
Fmly: Sheltering Arms Senior Services
3838 Aberdeen Way
Houston, Texas 77025
Phone: 1-713-667-9400
Fax: 1-832-413-5803
Harris
Urban League of Greater Dallas & North Central Texas, Inc. 4315 S Lancaster Road
Dallas, TX 75216
Phone: 1-214-915-4600
Fax: 1-214-905-4601
Dallas
Gulf Coast Community Services Association 9320 Kirby Avenue
Houston, TX 77054
Phone:1-713-393-4700
Fax: 1-713-343-4701
Harris
Irving Cares 440 Nursery Road
Irving, TX 75060
Phone: 1-972-721-9181
Fax: 1-972-438-7345
City of Irving
Cameron and Willacy Counties Community Projects, Inc. 1144 Professional
Brownsville, Texas 78520
Phone: 1-956-544-6411
Fax: 1-956-544-6414
Cameron, Willacy
Community Council of South Central Texas, Inc. 205-A E. Court Street
Seguin, Texas 78155-5705
Phone: 1-830-303-4376
Fax: 1-830-372-535
Atascosa, Bandera, Comal, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, Medina, Wilson
Economic Action Committee of The Gulf Coast 904 Whitson St.
Bay City, Texas 77404-1685
Phone: 1-979-245-6901
Fax: 1-979-245-5699
Matagorda
Galveston County Community Action Council, Inc. P.O. Box 3206
Galveston, Texas 77552
Phone: 1-409-765-7878
Fax: 1-409-765-9951
Brazoria, Fort Bend, Galveston, Wharton
Hidalgo County Community Services Agency 2524 N. Closner
Edinburg, Texas 78540
Phone: 1-956-383-6240
Fax: 1-956-380-4324
Hidalgo
South Texas Development Council P.O. Box 2187
Laredo, Texas 78043-2187
Phone: 1-956-722-3995
Fax: 1-956-722-2670
Jim Hogg, Starr, Zapata
Webb County Community Action Agency 1110 Washington St, Suite 203
Laredo, Texas 78040-4443
Phone: 1-956-523-418
Fax: 1-956-523-5016
Webb
Kleberg County Human Services 720 E. Lee Street
Kingsville, Texas 78363
Phone: 1-361-595-8572
Fax: 1-361-595-8578
Kenedy, Kleberg
Montgomery County Emergency Assistance, Inc. 1022 McCall Street
Conroe, Texas 77301
Phone: 1-936-539-9211
Fax: 1-936-539-9239
Montgomery
Community Services, Inc. 401 East 6th Ave
Corsicana, Texas 75151-0612
Phone: 1-903-872-2401
Fax: 1-903-872-0254
Anderson, Collin, Denton, Ellis, Henderson, Hunt, Kaufman, Navarro, Rockwall, Van Zandt
Programs for Human Services, Inc. 3423 Martin St
Orange, Texas 77630
Phone: 1-409-886-0125
Fax: 1-409-886-2849
Chambers, Hardin, Jefferson, Liberty, Orange
Sheltering Arms Senior Services, Inc. 3838 Aberdeen Way
Houston, Texas 77025
Phone: 1-713-956-1888
Fax: 1-713-956-2079
Harris
Williamson-Burnet County Opportunities, Inc. 604 High Tech DR
Georgetown, Texas 78626
Phone: 1-512-763-1400
Fax: 1-512-763-1411
Burnet, Williamson
Community Services of Northeast Texas, Inc. 304 E. Houston
Linden, Texas 75563
Phone: 1-903-756-5596
Fax: 1-903-756-7294
Camp, Cass, Marion, Morris
Greater East Texas Community Action Program (GETCAP) 114 W. Hospital
Nacogdoches, Texas 75963
Phone: 1-936-564-2491
Fax: 1-936-564-0302
Angelina, Cherokee, Gregg, Houston, Nacogdoches, Polk, Rusk, San Jacinto, Smith, Trinity, Wood
Hill Country Community Action Association, Inc. 2905 West Wallace
San Saba, Texas 76877
Phone: 1-325-372-5167
Fax: 1-325-372-3526
Bell, Coryell, Hamilton, Lampasas, Llano, Mason, Milam, Mills, San Saba
Institute for Rural Development 915 South 9th St.
Kingsville, Texas 78363
Phone: 1-361-592-1303
Fax: 1-361-592-4209
Duval
Senior Citizens Services of Texarkana, Inc. P.O. Box 619
Texarkana, Texas 75504
Phone: 1-903-831-7696
Fax: 1-903-831-7869
Bowie
Tri-County Community Action, Inc. 214 Nacogdoches Street
Center, Texas 75935
Phone: 1-936-598-6315
Fax: 1-936-598-7272
Harrison, Jasper, Newton, Panola, Sabine, San Augustine, Shelby, Tyler, Upshur
Brazos Valley Community Action Agency, Inc. 1500 University Dr E, Ste 100
College Station, Texas 77840
Phone: 1-979-846-1100
Fax: 1-979-260-9390
Brazos, Burleson, Grimes, Leon, Madison, Robertson, Walker, Waller, Washington
Dallas County Department of Health and Human Services

2377 N. Stemmons Fwy, Suite 600
Dallas, Texas 75207-2710

Phone: 1-214-819-1848
Fax: 1-214-819-6022
Dallas
Economic Opportunities Advancement Corporation of Planning Region XI 500 Franklin Avenue
Waco, Texas 76701-2111
Phone: 1-254-753-0331
Fax: 1-254-754-0046
Bosque, Falls, Freestone, Hill, Limestone, McLennan
Fort Worth, City of, Parks & Community Services Department 4200 South Freeway, Suite 2200
Fort Worth, Texas 76115-1499

Phone: 1-817-392-5700
Fax: 1-817-392-5776

Tarrant
Northeast Texas Opportunities, Inc. 208 Taylor Street
Mount Vernon, Texas 75457
Phone: 1-903-537-2256
Fax: 1-903-537-2187
Delta, Franklin, Hopkins, Lamar, Rains, Red River, Titus
Texas Neighborhood Services 522 Palo Pinto St.
Weatherford, Texas 76086

Phone: 1-817-598-5700
Fax: 1-817-594-9840

Erath, Hood, Johnson, Palo Pinto, Parker, Somervell, Wise
Texoma Council of Governments 1117 Gallagher Drive, Suite 100
Sherman, Texas 75090
Phone: 1-903-813-35120
Fax: 1-903-813-3511
Cooke, Fannin, Grayson
Travis County Health and Human Services and Veterans Services P.O. Box 1748
Austin, Texas 78767
Phone: 1-512-854-4100
Fax: 1-512-854-4123
Travis
Harris County community Services Department 9418 Jensen Drive. Houston, Texas 77093 - Annex M
Houston, Texas 77054
Phone: 1-713-696-7900 Harris
Tarrant County Human Services 100 E. Weatherford
Forth Worth, Texas 76196
Phone: 1-817-531-5620 Tarrant
Fort Worth Parks & Community Services Department 4200 South Freeway, Suite 2200
Fort Worth, Texas 76115-1499
Phone: 1-817-392-5774
Fax: 1-817-392-5776
Tarrant
Metrocrest Social Services 13801 Hutton Drive
Farmers Branch, TX 75234
Phone: 1-972-446-2100
Fax: 1-817-392-5776
Denton County: Carrollton, Addison, Farmers Branch, Coppell and Dallas zip (75287)
Christian Community Action 200 S Mill Street
Lewisville, TX 75057
Phone: 1-972-221-1224 Collin, Dallas, Denton, Tarrant, Wise Argyle, Carrolton, coppell, Frisco, lake Dallas, Lewisville, Little Elm, Northwest School Districts
Aspermont Small Business Development Center, Inc 9660 US Hwy 83 South
Aspermont, Texas 79502
Phone: 1-940-989-3538
Fax: 1-940-989-3445
Haskell, Jones, Kent, Knox, Stonewall, Throckmorton
Bexar County Community and Development Programs 233 N. Pecos Street, Ste 590
San Antonio, Texas 78207
Phone: 1-210-335-3707
Fax: 1-210-335-6788
Bexar
Big Bend Communities, Inc 1412 West Berlin Street
Marfa, Texas 76834
Phone: 1-432-729-4908
Fax: 1-432-729-3435
Brewster, Culberson, Hudspeth, Jeff, Davis, Presidio
Central Texas Opportunities, Inc 1200 South Frio
Coleman, Texas 76834
Phone: 1-325-625-4167
Fax: 1-325-625-3335
Brewster, Culberson, Hudspeth, Jeff, Davis, Presidio
Combined Community Action, Inc. 165 W. Austin Street
Giddings, Texas 78942
Phone: 1-979-540-2980
Fax: 1-979-542-9565
Austin, Bastrop, Colorado, Fayette, Lee
Community Action Corporation of South Texas 204 E. First st Street
Alice, Texas 78333
Phone: 1-361-664-0145
Fax: 1-361-664-0120
Bee, Brooks, Duval, Jim Wells, Kenedy, Kleberg, San Patricio
Community Action Inc., of Central Texas 101 Uhland Road, Ste 107
San Marcos, Texas 78667
Phone: 1-512-392-1161
Fax: 1-512-396-4255
Blanco, Caldwell, Hays
Community Services Agency of South Texas 910 S. 5th Street
San Marcos, Texas 78667
Phone: 1-830-876-5219
Fax: 1-830-876-5280
Dimmit, LaSalle, Maverick
Community Council of South Central Texas, Inc. 1410 East Court St
Seguin, Texas 78155
Phone: 1-830-303-4376
Fax: 1-830-372-5354
Atascosa, Bandera, Comal, Edwards, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, Kinney, Live Oak, Mcmullen, Medina, real, Uvalde, Val Verde, Wilson, Zavala
Concho Valley Community Action Agency. 36 E. Twohig, Suite B-100
San Angelo, Texas 76903
Phone: 1-325-653-2411
Fax: 1-325-658-3147
Coke, Concho, Crockett, irion, Kimble, Menard, Reagan, Schleicher, Sterling, Sutton, Tom Green
Economic Action Committee of the Gulf Coast 904 Whitson St.
Bay City, Texas 77404
Phone: 1-979-245-6901
Fax: 1-979-245-5699
Matagorda
El Paso Community Action Program, Project BRAVO, Inc 2000 Texas Avenue
Lubbock, Texas 79457
Phone: 1-915-562-4100
Fax: 1-915-562-8952
El Paso
Galveston County Community Action Council, Inc. 4700 Broadway, Suite C109
Galveston, Texas 77552
Phone: 1-409-765-7878
Fax: 1-409-765-9951
Brazoria, Fort Bend, Galveston, Wharton
Hidalgo County Community Services Agency 2524 N. Closner
Edinburg, Texas 78540
Phone: 1-956-383-6250
Fax: 1-956-380-4324
Hidalgo
Kleberg County Human Services 1109 E Santa Gertrudis
Kingsville, Texas 78363
Phone: 1-361-595-8572
Fax: 1-956-380-4324
Kenedy, Kleberg
Lubbock Community Development Department 1611 10th St
Lubbock, Texas 79457
Phone: 1-806-775-2309
Fax: 1-806-775-3917
Lubbock
Nueces County Community Action Agency 101 South Padre Island Dr.
Corpus Christi, Texas 78405
Phone: 1-361-883-7201
Fax: 1-361-883-9173
Nueces
Panhandle Community Services 1309 West 8th Ave, Plaza C
Amarillo, Texas 79120-2150
Phone: 1-806-372-2531
Fax: 1-806-373-8143
Armstrong, Brisco, Carson, Castro, Childress, Collingsworth, Dallam, Deaf Smith, Donley, Gray, Hall, Hansford, Hartley, Hemphill, Hutchinson, Lipscomb, Moore, Ochiltree, Oldham, Parmer, Potter, Randall, Roberts, Sherman, Swisher, Wheeler
Pecos County Community Action Agency 101 North Jackson
Fort Stockton, TX 79735
Phone: 1-432-336-7528
Fax: 1-432-336-8813
Crane, pecos, Terrell
Rolling Plains Managment Corporation 118 N 1st St.
Crowell, Texas 79227
Phone: 1-940-684-1571
Fax: 1-940-684-1693
Archer, Baylor, Clay, Cottle, Foard, Hardeman, Jack, Montague, Shackleford, Stephens, Taylor, Wichita, Wilbarger, Young
South Plains Community Action Association, Inc. 411 Austin
Levelland, Texas 79336
Phone: 1-806-864-6104
Fax: 1-806-894-5349
Bailey, Cochran, Crosby, Dickens, Floyd, Garza, Hale, Hockley, King, Lamb, Lynn, Motley, Terry, Yoakum
South Texas Development Council P.O. Box 2187
Laredo, Texas 78043
Phone: 1-956-722-3995
Fax: 1-956-722-2670
Jim Hogg, Starr, Zapata
Webb County Community Action Agency 1110 Washington, Ste 203
Laredo, Texas 78040-4443
Phone: 1-956-523-4182
Fax: 1-956-523-5016
Webb
West Texas Opportunities, Inc 603 North 4th Street
Lamesa, Texas 79331
Phone: 1-806-872-8354
Fax: 1-806-872-5816
Andrews, Borden, Dawson, Ector, Loving, Reeves, Ward, Winkler, Fisher, Gains, Glassock, Howard, Martin, Midland, Mitchell, Nolan, Scurry, Upton

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