Everyday innovation

Direct Energy places accessible, practical tools and resources into the hands of consumers, enabling them to make smart decisions for their homes and businesses.


Our everyday innovations include proprietary technologies that help guide consumers toward energy efficiency and potential savings. 

Usage insights

Direct Your Energy, our easy-to-navigate usage insights tool, helps you learn what appliances are using the most energy, see how the weather forecast can affect your electricity bill and so much more. Features vary by market.

Manage your energy from anywhere

The Direct Energy mobile app makes it easier than ever to access your energy account. You can monitor your usage, renew plans, earn referral rewards and more. Some app features are not available in all markets.

Need help placing an order?
Texas customers: call us at 1-855-461-1926
Northeast and Midwest customers: Contact us

Questions about your current service?
Texas customers: call us at 1-888-305-3828
Northeast and Midwest customers: Contact us