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Direct Energy is dedicated to helping you choose the right energy solutions for your unique needs. Find the perfect fit with our electricity and natural gas plans today.
Home security, automation and efficiency at your fingertips. Protect your peace of mind with an exclusive offer from our partner Vivint.
Discover practical, energy-saving tips to reduce electricity costs and increase efficiency at home or business. Knowledge is power, literally!
Get the Direct Energy app to easily pay your bill, manage your account, keep an eye on your usage, refer friends and more.
Direct Energy is dedicated to helping you choose the right energy solutions for your unique needs. Find the perfect fit with our electricity and natural gas plans today.
Home security, automation and efficiency at your fingertips. Protect your peace of mind with an exclusive offer from our partner Vivint.
Discover practical, energy-saving tips to reduce electricity costs and increase efficiency at home or business. Knowledge is power, literally!
Get the Direct Energy app to easily pay your bill, manage your account, keep an eye on your usage, refer friends and more.
When electricity demand is high, a Reduce Your Use event automatically adjusts your smart thermostat a few degrees to help you conserve without lifting a finger. Don't worry — you're always in control and can change the temperature at any time.
Customers sign up to voluntarily conserve energy when electricity demand is high
Electricity demand increases due to weather or other events
A Reduce Your Use event is called and registered smart thermostats will automatically adjust
Reduced usage helps conserve energy during periods of high demand
Sign up to allow your Google Nest thermostat to automatically adjust during periods of high demand.
Sign up to allow your Honeywell Home thermostat to automatically adjust during periods of high demand.
Sign up to allow your Emerson Sensi thermostat to automatically adjust during periods of high demand.
During periods of high electricity demand, a participating smart thermostat will automatically tweak temperatures up to 4 degrees to balance energy savings and comfort. Reduce Your Use events can last up to 4 hours, but you can change the temperature on your thermostat at any time.
During peak summer and winter months when electricity demand is anticipated to be high, your smart thermostat automatically adjusts a few degrees to decrease your AC run time and conserve energy. This is known as a Reduce Your Use event. This small change is good for you and your wallet. To participate, you must connect your eligible smart thermostat to Wi-Fi and sign up for the Reduce Your Use program using the links above. Once you do, your smart thermostat and its app will let you know when a Reduce Your Use event starts.
During a Reduce Your Use event, your thermostat will automatically adjust temperatures a few degrees to save electricity while keeping you comfortable. But you can choose to change the temperature and opt out of that particular event at any time.
An eligible smart thermostat from Google Nest, Honeywell Home, or Emerson Sensi is required to participate in the Direct Energy Reduce Your Use program along with Wi-Fi and an active account with your smart thermostat's app.
If you have more than one eligible thermostat, you can enroll each one to participate in Reduce Your Use events.
Eligible smart thermostats include:
Google Nest
Honeywell
You must set up your thermostat using the free Honeywell Total Connect Comfort app in order to register your device in the Reduce Your Use program.
Emerson
Depending on your thermostat, notifications may appear on your thermostat and in its mobile app when a Reduce Your Use event is in progress. During the event, your smart thermostat will adjust your target temperature by no more than 4 degrees. You can override these automatic adjustments at any time if you choose. Your thermostat will return to its regular schedule after the Reduce Your Use event has ended.
Depending on your thermostat, notifications may appear on the thermostat or in its mobile app when a Reduce Your Use event is in progress.
You can override the modified temperatures at any point by changing the temperature directly on your smart thermostat or in its app. Your thermostat will keep the temperatures you set and then return to your regular schedule.
Yes. However, events are more likely to happen during summer and winter months when electricity demand is particularly high. You can always opt out of the event by changing the temperature on your thermostat.
Your participation in the Reduce Your Use program does not affect your current Direct Energy electricity plan.
You may cancel your Reduce Your Use program enrollment at any time by calling Direct Energy at 1-888-548-7540.
* Direct Energy customers who enroll in Reduce Your Use , will receive a one-time $25 bill credit, which will be applied to the Direct Energy electricity account enrolled within 2 billing cycles. Offer does not apply to customers receiving smart thermostats pre-provisioned for Reduce Your Use. Not redeemable for cash; Direct Energy electricity account must be active at time of credit award to receive credit. Direct Energy reserves the right to discontinue or change this program without notice.
Direct Energy is not affiliated with Google, Honeywell Home or Emerson Sensi or the products and services they market. Google, Google Nest, Google Home, Nest Learning Thermostat, Nest Thermostat and Nest Thermostat E are trademarks of Google LLC. Honeywell Home is a trademark of Honeywell International Inc. Emerson and Sensi are trademarks of Emerson Electric Co.
Detailed terms & conditions here
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