When electricity demand is high, a Reduce Your Use event automatically adjusts your smart thermostat a few degrees to help you conserve without lifting a finger. Don't worry -- you're always in control and can change the temperature at any time.
How Does the Reduce Your Use Program Work?
Customers sign up to voluntarily conserve energy when electricity demand is high
Electricity demand increases due to weather or other events
A Reduce Your Use event is called and registered smart thermostats will automatically adjust.
Reduced usage helps conserve energy during periods of high demand.
Sign up for the Reduce Your Use program with your participating smart thermostat below.
After two billing cycles, you will receive your $25 bill credit.*
When electricity demand is high, your smart thermostat will notify you of a Reduce Your Use event and automatically adjust to help you conserve.
During periods of high electricity demand, a participating smart thermostat will automatically tweak temperatures up to 4 degrees to balance energy savings and comfort. Reduce Your Use events can last up to 4 hours, but you can change the temperature on your thermostat at any time.
During peak summer and winter months when electricity demand is anticipated to be high, your smart thermostat automatically adjusts a few degrees to decrease your AC runtime and conserve energy. This is known as a Reduce Your Use event. This small change is good for you and your wallet. To participate, you must connect your eligible smart thermostat to Wi-Fi and sign up for the Reduce Your Use program using the links above. Once you do, your smart thermostat and its app will let you know when a Reduce Your Use event starts.
During a Reduce Your Use event, your thermostat will automatically adjust temperatures to save electricity while keeping you comfortable. But you can choose to change the temperature and opt out of that particular event at any time.
An eligible smart thermostat from Google Nest, Honeywell Home, or Emerson Sensi is required to participate in the Direct Energy Reduce Your Use program along with Wi-Fi and an active account with your smart thermostat's app.
If you have more than one eligible thermostat, you can enroll each one to participate in Reduce Your Use events.
Eligible smart thermostats include:
You must set up your thermostat using the free Honeywell Total Connect Comfort app in order to register your device in the Reduce Your Use program.
Depending on your thermostat, notifications may appear on your thermostat and in its mobile app when a Reduce Your Use event is in progress. During the event, your smart thermostat will adjust your target temperature by no more than 4 degrees. You can override these automatic adjustments at any time if you choose. Your thermostat will return to its regular schedule after the Reduce Your Use event has ended.
Depending on your thermostat, notifications may appear on the thermostat or in its mobile app when a Reduce Your Use event is in progress.
Google Nest: A gold gear icon will appear on the display of your Google Nest thermostat and your Google Home or Nest app to let you know that an energy event is now taking place.
Honeywell: You will receive an Energy Savings Event notification in the Total Connect Comfort app to let you know that an energy event is taking place.
Emerson Sensi: On the Sensi thermostat, if you're currently in an event, you'll see "Active Savings Event" on the thermostat display, along with the time that event will end. The same information is available in the Sensi app.
You can override the modified temperatures at any point by changing the temperature directly on your smart thermostat or in its app. Your thermostat will keep the temperatures you set and then return to your regular schedule.
Yes, however, events are more likely to happen during summer and winter months when electricity demand is particularly high. You can always opt out of the event by changing the temperature on your thermostat.
Your participation in the Reduce Your Use program does not affect your current Direct Energy electricity plan.
You may cancel your Reduce Your Use program enrollment at any time by calling Direct Energy at 1-888-548-7540.
*Direct Energy electricity customers who enroll in Reduce Your Use will receive a one-time $25 bill credit, which will be applied to the Direct Energy electricity account enrolled within 2 billing cycles. Offer does not apply to customers receiving smart thermostats pre-provisioned for Reduce Your Use. Not redeemable for cash; Direct Energy electricity account must be active at time of credit award to receive credit. Direct Energy reserves the right to discontinue or change this program without notice.
Direct Energy is not affiliated with Google, Honeywell Home or Emerson Sensi or the products and services they market. Google, Google Nest, Google Home, Nest Learning Thermostat, Nest Thermostat and Nest Thermostat E are trademarks of Google LLC. Honeywell Home is a trademark of Honeywell International Inc. Emerson and Sensi are trademarks of Emerson Electric Co.