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Direct Energy Cares

Through the Direct Energy Neighbor to Neighbor Bill Assistance Program, you can donate any amount to help those in need pay their electric bills.

Nearly one in six Texans are affected by energy poverty. With the Public Utility Commission's Lite-Up electricity bill assistance program no longer available, the need for help is greater than ever. This year, Direct Energy has donated over $700,000 to the Neighbor-to-Neighbor program.

How to Donate

Donate on Your Monthly Bill:

Online: Check the Neighbor-to-Neighbor donation checkbox when you pay your bill.
By Mail: Check the "bill assistance" box on your payment slip.

Need Assistance?

Through a local community action agency, those who qualify for the Neighbor-to-Neighbor program may receive up to $700 in assistance during a calendar year. Each agency screens applicants and determines who will receive assistance.

For more information, contact one of our Neighbor-to-Neighbor partner agencies below.

Neighbor-to-Neighbor Payment Agencies

Agency Address Phone Counties Served
Aspermont Small Business Development Center, Inc 9660 US Hwy 83 South
Aspermont, Texas 79502
1-940-989-3538 Haskell, Jones, Kent, Knox, Stonewall, Throckmorton
Big Bend Community Action Committee, Inc. 1412 West Berlin Street
Marfa, Texas 76834
1-432-729-4908 Brewster, Culberson, Hudspeth, Jeff Davis, Presidio
Cameron & Willacy Counties Community Projects Inc. 864 Central Blvd, Suite 2500
Brownsville, TX 78520
(956) 544-6411 Cameron, Willacy
Central Texas Opportunities Inc. 118 W Pecan St 405
Coleman, Texas 76834
(325) 625-4167 Brown, Callahan, Coleman, Comanche, Eastland, McCulloch, Runnels
Christian Community Action 200 S Mill Street
Lewisville, TX 75057
(972) 221-1224 Collin, Dallas, Denton, Tarrant, Wise Argyle, Carrolton, Coppell, Frisco, Lake Dallas, Lewisville, Little Elm, Northwest School Districts
Combined Community Action, Inc. 165 W. Austin Street
Giddings, Texas 78942
(979) 540-2980 Austin, Bastrop, Colorado, Fayette, Lee
Community Action Committee of Victoria Texas 4007 Halsey Street
Victoria, Texas 77903
(361) 578-2989 Aransas, Calhoun, DeWitt, Goliad, Gonzales, Jackson, Lavaca, Refugio, Victoria
Community Action Corporation of South Texas 204 E. First Street
Alice, Texas 78333
(361) 664-0145 Bee, Brooks, Cameron, Duval, Jim Wells, Kenedy, Kleberg, San Patricio, Willacy
Community Council of South Central Texas, Inc. 1410 East Court St
Seguin, Texas 78155
(830) 303-4376 Atascosa, Bandera, Comal, Edwards, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, Kinney, Live Oak, McMullen, Medina, Real, Uvalde, Val Verde, Wilson, Zavala
Community Services Agency of South Texas 910 S. 5th Street
Carrizo Springs, Texas 78834
(830) 876-5219 Dimmit, LaSalle, Maverick
Concho Valley Community Action Agency 36 W. Beauregard, Suite B-100
San Angelo, Texas 76903
(325) 653-2411 Coke, Concho, Crockett, Irion, Kimble, Menard, Reagan, Schleicher, Sterling, Sutton, Tom Green
Dallas County Department of Health and Human Services 2377 N. Stemmons Fwy, Suite 600
Dallas, Texas 75207-2710
(214) 819-1848 Dallas
Economic Action Committee of the Gulf Coast 904 Whitson St.
Bay City, Texas 77404
(979) 245-6901 Matagorda
Economic Opportunities Advancement Corporation 500 Franklin Avenue
Waco, Texas 76701-2111
(254) 753-0331 Bosque, Falls, Freestone, Hill, Limestone, McLennan
Fort Worth Parks & Community Services Department 1000 Throckmorton St.
Fort Worth, Texas 76102
(817) 392-5774 Tarrant
Galveston County Community Action Council, Inc. 4700 Broadway, Suite C109
Galveston, Texas 77552
(409) 765-7878 Brazoria, Fort Bend, Galveston, Wharton
Harris County Community Services 9418 Jensen Drive
Houston, Texas 77093
(713) 696-7900 Harris
Hidalgo County Community Services Agency 2524 N. Closner
Edinburg, Texas 78540
(956) 383-6250 Hidalgo
Irving Cares 440 Nursery Road
Irving, TX 75060
(972) 721-9181 City of Irving
Kleberg County Human Services 1109 E Santa Gertrudis
Kingsville, Texas 78363
(361) 595-8572 Kenedy, Kleberg
Metrocrest Social Services 13801 Hutton Drive
Farmers Branch, TX 75234
(972) 446-2100 Denton County: Carrollton, Addison, Farmers Branch, Coppell and Dallas (75287)
Neighborhood Centers 3838 Aberdeen Way
Houston, Texas 77025
(713) 667-9400 Harris
Nueces County Community Action Agency 101 South Padre Island Dr.
Corpus Christi, Texas 78405
(361) 883-7201 Nueces
Panhandle Community Services 1309 West 8th Ave, Plaza C
Amarillo, Texas 79120-2150
(806) 372-2531 Armstrong, Brisco, Carson, Castro, Childress, Collingsworth, Dallam, Deaf Smith, Donley, Gray, Hall, Hansford, Hartley, Hemphill, Hutchinson, Lipscomb, Moore, Ochiltree, Oldham, Parmer, Potter, Randall, Roberts, Sherman, Swisher, Wheeler
Pecos County Community Action Agency 101 North Jackson
Fort Stockton, TX 79735
(432) 336-7528 Crane, Pecos, Terrell
Rolling Plains Management Corporation 118 N 1st St.
Crowell, Texas 79227
(940) 684-1571 Archer, Baylor, Clay, Cottle, Foard, Hardeman, Jack, Montague, Shackleford, Stephens, Taylor, Wichita, Wilbarger, Young
South Plains Community Action 411 Austin
Levelland, Texas 79336
(806) 894-6104 Bailey, Cochran, Crosby, Dickens, Floyd, Garza, Hale, Hockley, King, Lamb, Lynn, Motley, Terry, Yoakum
South Texas Development Council 1002 Dicky Lane
Laredo, Texas 78044
(956) 722-3995 Jim Hogg, Starr, Zapata
Tarrant County Human Services 100 E. Weatherford
Fort Worth, Texas 76196
(817) 531-5620 Tarrant
Texoma Council of Governments 1117 Gallagher Drive, Suite 100
Sherman, Texas 75090
(903) 813-3512 Cooke, Fannin, Grayson
Webb County Community Action Agency 1110 Washington, Ste 203
Laredo, Texas 78042
(956) 523-4182 Webb
West Texas Opportunities, Inc. 603 North 4th Street
Lamesa, Texas 79331
(806) 872-8354 Andrews, Borden, Dawson, Ector, Loving, Reeves, Ward, Winkler, Fisher, Gains, Glassock, Howard, Martin, Midland, Mitchell, Nolan, Scurry, Upton

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Call us: 1-855-461-1926

Hours: 7:00am-7:00pm CT Monday-Friday, 7:00am-4:00pm Saturday

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