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Caring for Our Customers, Even in Tough Times

We're proud to introduce our Neighbor-to-Neighbor Bill Assistance Program, which allows our Texas customers to make a difference by donating any amount to help fellow community members with their electricity bills. We've teamed up with agencies to ensure your donations reach those in need. These agencies carefully screen applicants and decide who can benefit from the assistance. Qualifying individuals can receive up to $700 in aid throughout the calendar year.

How To Donate?

You can donate by mail. Please check the "Bill Assistance" box on the payment slip on your monthly bill when sending your payment.

Need Help Paying Your Electricity Bill?

You're not alone — we're here to help! You could receive up to $700 per calendar year if you qualify for our Neighbor-to-Neighbor program. Don't hesitate to reach out to one of the agencies listed below.

Additionally, you can visit or call 2-1-1.

Neighbor-to-Neighbor Participating Agencies

Agency Address Phone Counties Served
Arlington Urban Ministries 701 Dugan St Arlington, TX 76010 1-817-861-8585 City of Mansfield, City of Grand Prairie
Aspermont Small Business Development Center, Inc 9660 US Hwy 83 South
Aspermont, Texas 79502
1-940-989-3538 Haskell, Jones, Kent, Knox, Stonewall, Throckmorton
BakerRipley 3838 Aberdeen Way Houston, Texas 77025 1-713-667-9400 Brazoria, Galveston, Harris
Brazoria County Community Development 1524 E Mulberry Suite 162 Angleton, TX 77515 1-979-864-1427 Brazoria

Cameron & Willacy Counties Community Projects Inc.

1144 Professional Dr
Brownsville, TX 78520
1-956-544-6411 Cameron, Willacy
Caritas of Waco 300 South 15th St
Waco, TX 76701
1-254-753-4593 McLennan, Bosque, Falls, Freestone, Hill, Limestone
Catholic Charities of Central Texas 1625 Rutherford Lane
Austin, TX 78754
1-512-651-6100 Bastrop, Bell, Blanco, Brazos, Burleson, Burnet, Caldwell, Coryell, Falls, Fayette, Hamilton, Hays, Lampasas, Lee, Limestone, Llano, Mason, McLennan, Mills, Milam, Robertson, San Saba, Travis, Washington, Williamson
Catholic Charities of Fort Worth 49 Thornhill Drive
Fort Worth, TX 76115
1-817-534-0814 Archer, Baylor, Bosque, Clay, Comanche, Cooke, Denton, Eastland, Erath, Foard, Hardeman, Hill, Hood, Jack, Jacksboro, Johnson, Knox, Montague, Palo Pinto, Parker, Shackleford, Somervell, Stephens, Tarrant, Throckmorton, Wichita, Wilbarger, Wise, Young
Catholic Charities of Galveston/Houston 2900 Louisiana St
Houston, TX 77006
1-713-526-4611 Fort Bend, Galveston, Harris
Cornerstone Community Action 118 W Pecan St 405
Coleman, Texas 76834
1-325-625-4167 Brown, Callahan, Coleman, Comanche, Eastland, McCulloch, Runnels
Christian Community Action 200 S Mill Street
Lewisville, TX 75057
1-972-221-1224 Collin, Dallas, Denton, Tarrant, Wise Argyle, Carrolton, Coppell, Frisco, Lake Dallas, Lewisville, Little Elm, Northwest School Districts
City of Fort Worth Neighborhood Services 1000 Throckmorton St.
Fort Worth, Texas 76102
1-817-392-5774 Tarrant
Combined Community Action, Inc. 165 W. Austin Street
Giddings, Texas 78942
1-979-540-2980 Austin, Bastrop, Colorado, Fayette, Lee
Community Action Committee of Victoria Texas 4007 Halsey Street
Victoria, Texas 77903
1-361-578-2989 Aransas, Calhoun, DeWitt, Goliad, Gonzales, Jackson, Lavaca, Refugio, Victoria
Community Action Corporation of South Texas 204 E. First Street
Alice, Texas 78333
1-361-664-0145 Bee, Brooks, Cameron, Duval, Jim Wells, Kenedy, Kleberg, San Patricio, Willacy
Community Assistance Center 1022 McCall Ave
Conroe, TX 77301
1-936-593-1096 Montgomery
Community Council of South Central Texas, Inc. 1410 East Court St
Seguin, Texas 78155
1-830-303-4376 Atascosa, Bandera, Comal, Edwards, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, Kinney, Live Oak, McMullen, Medina, Real, Uvalde, Val Verde, Wilson, Zavala
Concho Valley Community Action Agency 36 W. Beauregard, Suite B-100
San Angelo, Texas 76903
1-325-653-2411 Coke, Concho, Crockett, Irion, Kimble, Menard, Reagan, Schleicher, Sterling, Sutton, Tom Green
Cypress Assistance Ministries 12930 Cypress N Houston Rd
Cypress, TX 77429
1-281-955-7684 City of Cypress including Zip Codes: 77433, 77429, 77065, 77095
Dallas County Department of Health and Human Services 2377 N. Stemmons Fwy, Suite 600
Dallas, Texas 75207-2710
1-214-819-1848 Dallas
East Fort Bend Human Needs Ministry 435 Safford Run Rd
Stafford, TX 77477
1-281-261-1006 East Fort Bend County
Economic Action Committee of the Gulf Coast 904 Whitson St.
Bay City, Texas 77404
1-979-245-6901 Matagorda, Wharton
Economic Opportunities Advancement Corporation 500 Franklin Avenue
Waco, Texas 76701-2111
1-254-753-0331 Bosque, Falls, Freestone, Hill, Limestone, McLennan
Greater Coastal Community Action Council 4700 Broadway, Suite C109
Galveston, Texas 77552
1-409-765-7878 Brazoria, Fort Bend, Galveston, Wharton
First Resource Center 715 N Sycamore St
Palestine, TX 75802
1-903-731-9270 Anderson
Fort Bend County 301 Jackson St
Richmond, TX 77469
1-281-238-3502 Fort Bend
Hill Country Community Action Agency 2905 West Wallace St
San Saba, TX 76877
1-325-372-5167 Bell, Coryell, Hamilton, Lampasas, Llano, Mason, Milam, Mills, San Saba
Hidalgo County Community Services Agency 2524 N. Closner
Edinburg, Texas 78540
1-956-383-6250 Hidalgo
Hopkins County Community Chest 217 Linda Dr
Sulpher Springs, TX 75482
1-903-885-3452 Delta, Fannin, Franklin, Hpkins, Hunt, Lamar, Rains, Red River, Titus, Wood
Irving Cares 440 Nursery Road
Irving, TX 75060
1-972-721-9181 City of Irving
Katy Christian Ministries 3506 Porter Rd
Katy, TX 77493
1-281-391-5261 Katy/West Houston Zip Codes: 77493, 77449, 77494, 77450, 77084, 77094, 77441, 77476, 77485, 77464, 77406, 77423
Kleberg County Human Services 1109 E Santa Gertrudis
Kingsville, Texas 78363
1-361-595-8572 Kenedy, Kleberg
Memorial Assistance Ministries 1625 Blalock Rd
Houston, TX 77080
1-713-468-4516 Harris County zip codes: 77008 77009 77018 77022 77024 77037 77039 77040 77041 77043 77055 77076 77079 77080 77088 77091 77092
Metrocrest Social Services 1145 N Josey Ln
Carrolton, TX 75006
1-972-446-2100 Denton County: Carrollton, Addison, Farmers Branch, Coppell and Dallas (75287)
Mission Metroplex 210 W South St
Arlington, TX 76010
1-817-277-6620 Cities of Arlington and Grand Prairie
Nueces County Community Action Agency 101 South Padre Island Dr.
Corpus Christi, Texas 78405
1-361-883-7201 Nueces
Panhandle Community Services 1309 West 8th Ave, Plaza C
Amarillo, Texas 79120-2150
1-806-372-2531 Armstrong, Brisco, Carson, Castro, Childress, Collingsworth, Dallam, Deaf Smith, Donley, Gray, Hall, Hansford, Hartley, Hemphill, Hutchinson, Lipscomb, Moore, Ochiltree, Oldham, Parmer, Potter, Randall, Roberts, Sherman, Swisher, Wheeler
Pecos County Community Action Agency 101 North Jackson
Fort Stockton, TX 79735
1-432-336-7528 Crane, Pecos, Terrell
Rolling Plains Management Corporation 118 N 1st St.
Crowell, Texas 79227
1-940-684-1571 Archer, Baylor, Clay, Cottle, Foard, Hardeman, Jack, Montague, Shackleford, Stephens, Taylor, Wichita, Wilbarger, Young
Salvation Army Wichita Falls 403 7th St
Wichita Falls, TX 76301
1-940-684-1571 Archer, Baylor, Clay, Cottle, Foard, Hardeman, Jack, Montague, Shackleford, Stephens, Taylor, Wichita, Wilbarger, Young
St Vincent De Paul North Dallas 1120 Randlett
Lancaster, TX 75146
1-214-520-0650 Dallas Zip codes: 75134, 75146, 75172, 75115, 75141, 75154, 75104
South Plains Community Action 411 Austin
Levelland, Texas 79336
1-806-894-6104 Bailey, Cochran, Crosby, Dickens, Floyd, Garza, Hale, Hockley, King, Lamb, Lynn, Motley, Terry, Yoakum
South Texas Development Council 1002 Dicky Lane
Laredo, Texas 78044
1-956-722-3995 Jim Hogg, Starr, Zapata
Tarrant County Human Services 100 E. Weatherford
Fort Worth, Texas 76196
1-817-531-5620 Tarrant
Texoma Council of Governments 1117 Gallagher Drive, Suite 100
Sherman, Texas 75090
1-903)-813-3512 Cooke, Fannin, Grayson
Waxahachie CARE Services 1208 Ferris Ave
Waxahachie, TX 75165
1-972-923-2273 Ellis
Webb County Community Action Agency 1110 Washington, Ste 203
Laredo, Texas 78042
1-956-523-4182 Webb
West Houston Assistance Ministries 10501 Meadowglen Ln
Houston, TX 77042
1-713-780-2727 West Houston zip codes: 77036, 77042, 77057, 77063, 77072, 77077, 77082, 77083, 77009
West Texas Opportunities, Inc. 603 North 4th Street
Lamesa, Texas 79331
1-806-872-8354 Andrews, Borden, Dawson, Ector, Loving, Reeves, Ward, Winkler, Fisher, Gains, Glassock, Howard, Martin, Midland, Mitchell, Nolan, Scurry, Upton

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