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Direct Energy

Direct Energy offers electricity and natural gas plans to residential customers in select areas of the United States and Canada.

Direct Energy



Direct Energy offers peace of mind with fixed competitive rates, transparent pricing and great customer service. Our wide range of products include customized electricity plans, fixed-rate plans, renewable energy plans, and more. Rounding out our whole-home approach, Direct Energy additionally offers a full suite of protection plans that safeguard your home through regular maintenance and 24/7 emergency assistance.

Service Areas

United States: Delaware, Illinois, Indiana, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Pennsylvania, Rhode Island, Texas, Washington D.C.

Canada: Alberta, British Columbia, Ontario

Note: service opportunities may vary per region.

Contact Information:

  • Phone: 1-855-461-1926
  • Email:

  • Have a question about a plan or need help placing an order?

    Call us: 1-888-548-7540

    Hours: 8:00 am - 8:00 pm Mon-Fri ET
    8:00 am - 5:00 pm Sat ET
    Closed Sun
    Chat Hours: 9:00 am - 7:00 pm Mon-Fri ET

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