Direct Energy

Direct Energy



Direct Energy offers electricity and natural gas plans to residential customers in select areas of the United States and Canada. With a mission to help customers buy less of what we sell, our wide-range of products include customized electricity plans that consumers can build themselves (Direct Your Plan), free weekends plans (Live Brighter Weekends) and free days, fixed-rate and variable rate plans, renewable energy plans, and more.

Rounding out our whole-home approach, Direct Energy additionally offers a full suite of protection plans that safeguard your home through regular maintenance and 24/7 emergency assistance.

Service Areas

United States: Delaware, Illinois, Indiana, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Pennsylvania, Rhode Island, Texas, Washington D.C.

Canada: Alberta, British Columbia, Ontario

Note: service opportunities may vary per region.

Rewards Partnerships

Direct Energy is proud to be the exclusive retail energy and natural gas partner in the Plenti program. Plenti is a rewards program operated by US Loyalty, a division of American Express.

This one-of-a-kind rewards program lets customers earn points at one place and use them at another, all with a single card. The result is an empowered consumer, with more choices, and that's what Direct Energy is all about. With Plenti, consumers can earn points with Direct Energy qualifying plans, and use those points for savings at certain other Plenti partners.

As a Plenti partner, Direct Energy is in the company of some of the most recognizable national and global brands that embrace innovation within their respective spaces. Partners include Exxon, Macy's, Mobil, Nationwide, Rite Aid, Enterprise, Chili's, and Hulu. Visit for more information.


Direct Energy is proud to be the Official Retail Electricity Sponsor of Texas Athletics. We're honored to support University of Texas athletes, coaches, and the Texas Exes Alumni association as fellow game-changers.

Contact information:

  • Phone: 1-855-461-1926
  • Email:

  • © 2017 Direct Energy. All rights reserved. Direct Energy and the Lightning Bolt design are registered trademarks or trademarks of Direct Energy Marketing Limited in the United States and/or Canada used under license, as applicable. Products and services vary depending on region or market. Norton Secured