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Environmental Policy

At Direct Energy, our vision is to harness our energy expertise to make a difference in people's lives. Our challenge is to become the most trusted energy company moving to a more sustainable future.

We are committed to understanding, managing and reducing the environmental and ecological impacts of our activities through innovation, technology and cultural change.

Environmental Policy

This commitment means:

  • Using our resources effectively and reducing waste
  • Developing renewable and sustainable energy sources, products and services
  • Helping our customers make informed decisions about the use of our products and services
  • Encouraging our suppliers, contractors, franchisees and business partners to pursue responsible environmental practices
  • Taking proactive steps to reduce our own carbon emissions as we undertake our business activities
  • Publish regular performance reports and openly discussing our environmental performance with internal and external stakeholders

We will follow a process of continual improvement and communicate on our performance measures, objectives and targets to prevent pollution and reduce the environmental impact of our activities on an ongoing basis.

Have a question about a plan or need help placing an order?

Call us: 1-888-548-7540

Hours: 8:00am-8:00pm ET Monday-Friday
8:00am-5:00pm ET Saturday
Closed Sunday

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