DES Management Team
Leadership Based on Respect
Our leadership team created, hones, and maintains our company's focus and commitment, and this continues to drive our growth and success. At the same time, we take great care to integrate our Direct Energy values into everything we do. As one of North America's leading integrated energy providers, we have an equal responsibility to all of our stakeholders and the communities in which we are located.
Learn more about the dynamic men and women leading the way for Direct Energy in North America.
Mike Ahearne, Vice President, Canada Home Services
Mike is responsible for leading Direct Energy's Home Services business throughout Canada and is a member of Direct Energy's Senior Leadership team. In his role, Mike is responsible for the provision of installation and maintenance services for heating, air conditioning, water heating and a range of similar products, across Canada.
Mike joined Direct Energy in 2011 from Centrica, Direct Energy's UK based parent company, and has held various senior leadership roles in the Services and Energy fields, including leading Centrica's gas utility business British Gas Connections Limited. Prior to coming to Canada, Mike served as Managing Director of Centrica's Central Heating business.
Heather Cone, Director, Customer Operations
Heather joined Direct Energy in October 2012 as Director, Customer Operations, for Canada Home Services. In her role, Heather is responsible for the development and execution of our customer operations strategy and support activities for front office operations. Heather has more than 20 years of experience in managing a range of strategic and operational business models. She's had a successful career with increasingly senior roles at organizations such as Bank of Montreal, Verizon, Sitel Worldwide and The CUMIS Group of Companies.
Scott Nicholson, Director, Ontario Region
Scott has been a member of the Canada Home Services team since January 2013. Scott is responsible for all field operational activities within the Ontario region, in particular for the delivery of all HVAC sales, service and installation activity. In his role he supports Direct Energy's Ontario General Managers and their respective teams. Scott brings over 30 years of commercial experience having held senior operations and sales roles in Home Depot and Sears Canada.