Comparing Direct Energy vs. TXU Energy

Why Choose Direct Energy?

Thanks to our valued customers, Direct Energy was recently rated one of the best electric companies in Texas on consumeraffairs.com..

As one of the largest retail providers of electricity, natural gas and services, we bring together energy, data and technology to deliver choice, simplicity and innovation. Our family of brands also offers a wide variety of home warranty options and protection plans to make taking care of your home a breeze.

We Give You Choice

We've got a lot of options to help you find your perfect Texas electricity plan:

• Twelve Hour Power 12: Power up your nightly adventures at home with free power every night for 12 months.*
• Green Texas 12: This 12-month green plan with renewable energy credits can help you reduce your carbon footprint.**
• Live Brighter 36: Choose this plan and lock in three worry-free years of low, fixed-rate electricity.

We Give You Simplicity

Our goal as your electricity provider is to make your life easier. Whether it's providing the tools to make paying your bill effortless or offering convenient customer support options, we've got you covered. Even home maintenance and repairs are less stressful when we're in your corner.

Let us give you the tools and services to make powering and maintaining your home a snap:

• Exceptional Customer Care: We’ve got a hardworking team of agents ready to serve you wherever you are, whether it’s online or over the phone.
• Online Account Management: With our Online Account Manager, sign up for automatic payments, paperless billing and exclusive offers!
• Weekly Emails: Don’t wait until your electric bill arrives to know how much energy you’re using. Budget better with our weekly usage emails.
• Help Neighbors in Need: With our Neighbor-to-Neighbor bill assistance program, help fellow Texas families in need just by paying your electricity bill. We also have a link you can share with friends and family so they can pitch in, too.
• Protection for your AC, Plumbing and Electrical Systems: Our home maintenance and repair plans make caring for your home painless. And when something breaks down, an expert repair technician is only a phone call away.

We Give You Innovation

Use less of what we sell with technology solutions like these:

• Alexa Skill: Did you know that Direct Energy has a Skill on the Alexa platform? Ask Alexa to help you pay your electricity bill, refer your friends, get usage insights, and more.
• Direct Your Energy:Get energy usage breakdowns by appliance, weather forecasts and other personalized insights designed to help you better manage your energy – and your electricity costs.
• Reduce Your Use Rewards: Help reduce demand on the Texas electricity grid. Reduce your energy use to the level we ask for and get a 10 percent bill credit on your next bill!