Billing Information FAQS for Connecticut

Billing Information FAQs

  • What is a kilowatt-hour or kWh?

    A kilowatt-hour is the unit of measurement for electricity usage. A kilowatt-hour is abbreviated on your bill as "kWh." The amount of electricity you used at your specific service address for a specific billing cycle is measured...

  • What do I do if I notice an error on my bill?

    If you have any questions about your electricity charges on the bill you receive from your local utility in Connecticut, please contact our Customer Care Team at 1-888-548-7540. If you have questions about your total bill, please...

  • Who do I contact to change my payment due date?

    You should contact your local utility company in Connecticut to request a change to your payment due date. Electricity Utility Connecticut Light & Power - 1-800-286-2000 United Illuminating Company - 1-800-722-5584

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