Why did I receive this letter and check?

We recently discovered a billing error on our part which resulted in you being charged a higher rate for your electricity and/or gas supply service. Upon our recent discovery of this issue, we have taken proactive steps to fully refund the amount owed, along with an interest payment for the time in which the error was in place.

Want to contact a customer care representative?

Please visit Contact Us and select your state of residence to view the contact information for your area.

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