How do I make a Power-to-Go Payment?

You can pay by credit card online and by phone, or pay by cash at many conveniently located authorized Pay Stations. We do not accept checks through any payment channel.

AUTHORIZED PAY STATIONS

You can pay by cash at specific authorized in-person Pay Stations. Please go to www.directenergy.com/powertogo/payment-locations for a map and a list of the available locations.

Direct Energy Power-To-Go authorized Pay Stations also may have a window decal that shows the Direct Energy Power-To-Go Membership Card for easier identification.

All stations located at www.directenergy.com/powertogo/payment-locations are Authorized Pay Stations and will accept Direct Energy Power-To-Go payments. Those stations that are labeled as 'Verified' have processed recent payments for Direct Energy Power-To-Go customers, versus a station that may be new on the list or out of the way for many customers. All stations are set up to accept Direct Energy Power-To-Go? payments, however, Verified Authorized Pay Stations will be the most familiar with the process and are highly recommended.

BY PHONE

To make a payment by phone, please call 1-877-866-6601 and follow the prompts to make a payment to your account using your credit card and your Payment Number.

ONLINE

You can make one-time and automatic payments using your credit card by visiting www.directenergy.com/powertogo/make-a-payment. You will need your Payment Number, your zip code, and a valid email address to process payments online. You have the option to store payment information for future payments, as well as schedule payments in advance. Use your Payment Number when you make any type of payment. We will provide you with your Payment Number via text/email upon enrollment, and a Membership Card with this number will be mailed to you within 5-7 days. Using this Payment Number will ensure your account is credited.

Please note: Your Direct Energy Power-To-Go? Membership Card is used for payment purposes only and holds no monetary value. No confidential account information will be available to someone who may have your Membership Card or number.

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