Frequently Asked Questions
Refer-A-Friend Summer Promotion FAQs
What is the 'Summer Double Bill Credits' promotion?
Direct Energy is running a promotion from July 1 – August 31, 2018 that awards current customers double the standard bill credit offer on all referrals. Current customers will receive a $100 bill credit for every new Direct...
Who's eligible to participate in the double bill credit promotion?
All current Direct Energy customers in good standing and up to date on their Direct Energy electricity bill can participate in the double bill credit promotion.
Where can I go for more information about the promo and start referring my friends?
You can access your Referral Code by signing into your Online Account Manager or on the front page of your monthly Direct Energy statement. Make sure your friends include the code in the Referral ID box when signing up online...
What are the validity dates for the 'Summer Double Bill Credits' promotion?
New customer orders placed between July 1 and August 31, 2018 that include your Referral Code and become a new Direct Energy customer are eligible to receive double bill credits.
What is Refer-A-Friend?
Refer-A-Friend is Direct Energy's customer referral program. Turn your friends on to Direct Energy and you'll earn bill credits for each customer you refer. And unlike the other programs, there's no limit to the number of friends...
Feeling a little social?
Please visit our social network pages.
Want to contact a customer care representative?
Please visit Contact Us and select your state of residence to view the contact information for your area.
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