Direct Energy works hard for more than four million customers across the United States and Canada, striving to earn their trust every day. Although we're one of the biggest residential energy retailers in North America, our headquarters are in Texas, making us one of your friendly neighborhood electric companies. We provide big-business know-how without sacrificing the care you'd expect from a small-town energy provider.
We offer you simple tools to track, understand and manage the electricity you use. Direct Energy has a bunch of specially-designed offerings across the United States and Canada to support your energy needs.
Valid for new residential customers only. Rates above reflect average usage of 2,000 kWh/month. Please see the Electricity Facts Label for other pricing information.
Why waste time thinking about your electricity, when you could be tending to your garden? Czech out our electricity plans and excellent customer service when you switch to Direct Energy. Don't spend another mild and cool West winter stressing about your electricity. Direct Energy has you covered, with the products and prices that are right for your home and your budget. There is a wide variety of plans available to you, from green energy to a fixed rate, which frees you from the risk of rising prices when the seasons change.
The benefits that come with all of our plans extend beyond competitive pricing and exceptional customer service. The Online Account Manager is your all-access pass to your account. Log in to view your bills, check out exclusive offers, and track your usage! Check out our Learning Center to learn about energy in Texas and get energy efficiency tips to help you cut your energy costs. Everybody has different energy needs, but we have the knowledge and tools to help all energy-users become more energy-savvy and save on their electricity bill.
We want you to Live Brighter. That means providing our customers in the Oncor area with the resources and tools to do just that. As a Direct Energy customer, you'll get access to a personalized energy insights tool, Direct Your Energy, to help you understand and oversee your home's electricity costs. Not only will you see your daily energy use, but it will be broken down at the appliance level to give you a deeper look into your energy use!
Our Learning Center and blog also have copious resources for you to learn more about your energy use. Understand and manage your energy use and take care of your home. From green living and home improvement tips to storm preparedness, Direct Energy is dedicated to helping you.
Don't settle for any average electricity company when you can have one that goes above-and-beyond and is dedicated to you and your home's needs. Direct Energy can help you take control of your energy use.
If you've been researching TXU Energy, or other electricity providers such as Reliant Energy or Green Mountain Energy, don't look any further. Whether you need new service or you're switching West electricity providers, trust Direct Energy to make the process simple. Looking for a plan with the freedom of a connected home bundle? Or maybe you like the stability of a fixed rate. No matter what your ideal electricity plan looks like, we have the one for you. We even offer you a way to simplify the process of paying your bill. Sign up for Auto Pay and Paperless Billing today by logging into your account!
There are some things you can always count on, no matter which electricity plan you choose for your West home - like fixed rates and great customer service! Use our library of resources and energy insights tools, Direct Your Energy, to manage and understand your energy usage. We are committed to helping you spend less money on your electric bill. By simply signing up for and participating in the Reduce Your Use Rewards program, you could get a 10% discount on your next bill! Direct Energy has everything you need to live smarter, so get started with us today!
1Offer valid for new residential customers in Texas only. Provisioned smart meter required. Free power begins on Fridays at 6:00 PM and ends Sunday at 11:59 PM. To utilize all features of the Echo Dot, you will need an 'always on' Wi-Fi internet service. If you cancel your plan early there's a fee of $135. You cannot return your Echo Dot to avoid the early cancellation fee. Terms and Conditions apply. All Amazon trademarks and copyrights are property of Amazon.com or its affiliates. The Echo Dot is provided by Direct Energy, Amazon is not a sponsor of this energy plan offer.
2Offer valid for new residential customers in Texas only. To utilize all features of the Echo Dot, you will need an 'always on' Wi-Fi internet service. If you cancel your plan early there's a fee of $135. You cannot return your Echo Dot to avoid the early cancellation fee. Terms and Conditions apply. All Amazon trademarks and copyrights are property of Amazon.com or its affiliates. The Echo Dot is provided by Direct Energy, Amazon is not a sponsor of this energy plan offer.
3Flat bill rate applicable up to 2,000 kWh a month. See your terms of service for more information.
4Offer valid for new residential customers in Texas only. Provisioned smart meter required. Free power begins on Fridays at 6:00 PM and ends Sunday at 11:59 PM. Terms and Conditions apply.
5Green energy plans are supported 100% by Renewable Energy Certificates (RECs) that are purchased and retired in an amount sufficient to match your annual consumption. RECs are a tradeable, non-tangible energy commodity in the United States that represents proof that 1 megawatt-hour (MWh) of electricity was generated from an eligible renewable energy resource like biomass, hydro, solar or wind. Please see your Terms of Service for more information.
7Offer valid for new residential customers in Texas only. Provisioned smart meter required. Certain eligibility requirements, fees, taxes, terms and conditions apply. A base charge of $9.95 is included in the average price for this plan, as well as other recurring charges, excluding state and local sales taxes and Miscellaneous Gross Receipts Tax Reimbursement. This 12-month term fixed price will only vary if there are changes in TDU, regulatory fees or a law that requires new or modified costs outside of our control. If you cancel before end of term, there is a cancellation fee of $135. You may cancel without penalty if you move and provide a forwarding address at least 14 days prior to your move date. Please see the Electricity Facts Label for more information and other applicable fees for this plan. Most free hours electricity claim as of November 27, 2018 when compared to other retail electric providers offers listed on the powertochoose.org website. Subject to change.