We know you're excited to get your Nest Learning Thermostat™ up and working in your home. Thankfully, installing your new Nest is almost as simple as ordering the Comfort & Control energy plan from Direct Energy! Use the directions on this page to get Nest thinking for your home in a just a few steps.
The Nest Thermostat is very simple to install; however, if you feel you would need someone there to help with installation, Direct Energy can arrange for a certified home service professional to come to your home and perform the installation at a special rate. To have one of our home service agents install your Nest thermostat, you can call 1-877-396-7658 schedule an installer.
Watch this quick 4 minute video on how to install your new thermostat yourself with ease. Or, read our detailed instructions below for a simple reference guide while you install.
Nest's Compatibility Checker provides you with a checklist for your home's wiring and HVAC system to see if it works with a Nest Thermostat. According to the compatibility checker, Nest works in 95% of homes with low voltage systems.
If you're still having trouble installing your new thermostat, Nest provides professional installation! The Nest technician will install your new thermostat properly, recycle your old thermostat, show you how to use your new thermostat, and connect your Nest Thermostat to your home Wi-Fi network.
Nest, Nest Learning Thermostat™, Nest Leaf, Airwave, Auto-Away, and the Nest logo are trademarks or service marks of Nest Labs, Inc. You must be a single family homeowner to enroll in the Plan. You will receive the Nest Thermostat within 2 weeks of the date you start receiving electricity and/or natural gas service from Direct Energy. The Nest Thermostat is compatible with most HVAC systems. Check your home's compatibility before enrolling in the plan. If you cancel your Plan early, you must pay a device cost recovery fee of $200 per thermostat. Your cost may be found in your Direct Energy Plan contract, or within Online Account Manager.